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Windows 7: Upgrade from starter to home premium failed.


06 Apr 2011   #1

windows 7 starter 32 bit
 
 
Upgrade from starter to home premium failed.

I upgraded this lunchtime from Windows 7 Starter to home premium via the Windows Upgrade Advisor which said my netbook was compatible, I carried out the upgrade via the windows upgrade advisor. It worked fine for a while but I was having trouble trying to set up my LAN and wireless connection to work together in order to get onto xbox live via BT Openzone. After a while the advice from the microsoft website was to carry out a system restore, so I did and used the recommended date, however on trying to restore the ugrade failed and reverted back to windows 7 starter. Tried again and had the same issue. Please help.


My System SpecsSystem Spec
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07 Apr 2011   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by Chris1982 View Post
After a while the advice from the microsoft website was to carry out a system restore,
A System Restore or a System Reinstall?
My System SpecsSystem Spec
07 Apr 2011   #3
Microsoft MVP

 

Did you use Anytime Upgrade to upgrade Starter to Home Premium, as you don't say?

Then you used a Restore Point and it reverted to Starter?

Just run the Anytime Upgrade again. You should have your Product key in an email. If you don't, contact MS Customer service to obtain it.

Or undo the System Restore point.
My System SpecsSystem Spec
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 Upgrade from starter to home premium failed.




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