Upgrade from starter to home premium failed.


  1. Posts : 1
    windows 7 starter 32 bit
       #1

    Upgrade from starter to home premium failed.


    I upgraded this lunchtime from Windows 7 Starter to home premium via the Windows Upgrade Advisor which said my netbook was compatible, I carried out the upgrade via the windows upgrade advisor. It worked fine for a while but I was having trouble trying to set up my LAN and wireless connection to work together in order to get onto xbox live via BT Openzone. After a while the advice from the microsoft website was to carry out a system restore, so I did and used the recommended date, however on trying to restore the ugrade failed and reverted back to windows 7 starter. Tried again and had the same issue. Please help.
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    Chris1982 said:
    After a while the advice from the microsoft website was to carry out a system restore,
    A System Restore or a System Reinstall?
      My Computer

  3.    #3

    Did you use Anytime Upgrade to upgrade Starter to Home Premium, as you don't say?

    Then you used a Restore Point and it reverted to Starter?

    Just run the Anytime Upgrade again. You should have your Product key in an email. If you don't, contact MS Customer service to obtain it.

    Or undo the System Restore point.
      My Computer


 

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