HELP WITH RUNNING WINDOWS 7 ENVIRONMENT RECOVERY DISC


  1. TubularBell
    Posts : 11
    Windows 7 Home Premium 64bit
       New #1

    HELP WITH RUNNING WINDOWS 7 ENVIRONMENT RECOVERY DISC


    HELLO...AND HELP!!!!!!!!!

    I had a trojan horse virus. After not being able to get rid of it all, I had to clear out my hard drive and operating system. I totally started from scratch. I have back up discs from Best Buy. All of them installed but the WINDOWS ENVIRONMENT RECOVERY DISC.
    When I put the disc in, I get AUTO PLAY...OPEN FOLDER TO VIEW FILES USING WINDOWS EXPLORER.
    EVERYTHING else is installed but the Windows 7 environment recovery disc.
    HOW DO I INSTALL WINDOWS 7 WITH THIS DISC ON MY COMPUTER?
    When the computer boots up, it says WINDOWS 7 HOME PREMIUM. Is it installed already?
    I have no idea what I'm doing. I'm just trying to get my computer back and going.
    Best Buy wants to charge me to tell me, and I don't have the money.
    I have been working at this for HOURS! PLEASE HELP!
    Thank you
    TubularBell
      My Computer
    Quote Quote

  3. gregrocker
    Posts : 50,642
       New #2

    That is the Repair Disk you use to try to repair WIn7 when it won't boot.

    You dont' need to install it - just keep it on hand in case it's needed.

    You want the Win7 Installation DVD - do you see that? You might also have Recovery Disks. If in question type out what is printed on each disk.

    Boot the DVD or Repair disks following these steps: How to Boot your Computer from a Bootable CD or DVD

    Then follow these illustrated steps to install: Clean Install Windows 7

    You have one year's free manufacturer;s tech support which comes with every computer purchased. They will help you do this if needed, or just ask back here.
      My Computer
    Quote Quote

  4. theog
    Posts : 11,408
    ME/XP/Vista/Win7
       New #3

    Can you post your specs.
    Filling out System Specs
    Dont Know What Hardware You Have..??
    VistaForums SysInfo Tool - Vista Forums
      My Computer
    Quote Quote

 

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