Install questions

If you are installing WinXP now, have a look at this:

SATA Drivers - Load in Windows XP Setup on Dual Boot

Hi Felicity,

Did you drop it before this happened?

There are a couple of things you can try.

Check your bios settings - tho it is probably already set to usb first , HD second - if not, change it.

If it is , then you can try giving it a sharp tap or a good squeeze on the bottom where the HD is - not too hard - you don't want to break anything.

Ultimately, take it to a pc shop and get them to check the HD is connected properly.

HD is not being detected. Can you try swapping the other HD back in to see if what error it gives now?

i tried to install new HDD but the same code appear and i can do nothing

Is the HD showing in BIOS?

I understand it fails to see the new HD, but when you put the old HD back in do you get the same error, which means it cannot detect HD?

Tap the key at boot to enter BIOS setup, see if the HD registers there. Try both HD's, check that the connection is good and HD is fully inserted.

i install new hdd and after that i boot win xp cd.
after it is ran the error appear and restart and boot again and the code appear same as the old hdd

Make sure you are installing the HD correctly as shown in this video:



Next boot into BIOS Setup by pressing the key given on first boot screen to see if your HD is registering. You have not replied to this step which has now been given repeatedly.

If you cannot perform the troubleshooting steps, I would take it to a shop.

thank you for the video.
but i think this toshiba laptop is copyright by toshiba company so i need a cd to reboot the bios

Incorrect. Press the F2 key repeatedly and vigorously at bootup to enter BIOS setup. Look for drives listing to see what is recognized.

Manual here with illustrated HD replacement listed in Table of Contents: http://tim.id.au/laptops/toshiba/satellite%20l500d.pdf