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Windows 7: win 7 64 and office 10

15 May 2011   #1
nexed23

Win 7 Pro64
 
 
win 7 64 and office 10

I reformatted my hard drive recently and I do not have any office products on my system what so ever. Just to make sure I have used the " Fix it for me" removal tool at microsoft website for both 07 and 10 office and registry shows no signs of office as well. When I install office from the disc it starts to install but It almost immediately stops only after 1/8 inch of green progress bar and says an error has occurred during installation. It gives me no error code what so ever. What the heck do i do now?


My System SpecsSystem Spec
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15 May 2011   #2
richnrockville

Windows 7 Pro x64 SP1
 
 

FWIW, Have you taken a look at the CD to make sure that it does not have a spec of dirt or such on the cdrom?

Also, One thing, what AV are you running and you might try shutting it down when doing the install.

What version of office 10 are you trying to install, Memory, Hard disk space???

Rich
My System SpecsSystem Spec
15 May 2011   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

If there's no obvious sign of dirt or cracks on the DVD, copy its contents to your hard drive first and try to install from there.

You don't say how long you've had the Office software or where you got it from, but if you bought from a reputable reseller they should be able to exchange the disc if its faulty.
My System SpecsSystem Spec
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15 May 2011   #4
nexed23

Win 7 Pro64
 
 

Quote   Quote: Originally Posted by richnrockville View Post
FWIW, Have you taken a look at the CD to make sure that it does not have a spec of dirt or such on the cdrom?

Also, One thing, what AV are you running and you might try shutting it down when doing the install.

What version of office 10 are you trying to install, Memory, Hard disk space???

Rich
Theres nothing on the disk and it has been used to install on 2 other machines and worked fine. I am using Eset Smart Security 4 for my AV..... I have 4gb RAM and 150gb free harddisk. I am trying to install office 2010 professional. I just ran the install again, I wiped the disc just to be safe, and disabled AV and firewall. And the same thing happened exactly at the same place as it always errors at
My System SpecsSystem Spec
15 May 2011   #5
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You say you've installed it on two other computers, which may be why you're getting an error.

Have a look at the packaging and check what your licence conditions are.

Also, you say you've also checked for dirt and dust. Check for hairline cracks running from the centre of the disc as that will be enough to stop the installation as I found out from experience.

Did you try copying the contents to your hard drive and installing from there?
My System SpecsSystem Spec
15 May 2011   #6
nexed23

Win 7 Pro64
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
You say you've installed it on two other computers, which may be why you're getting an error.

Have a look at the packaging and check what your licence conditions are.

Also, you say you've also checked for dirt and dust. Check for hairline cracks running from the centre of the disc as that will be enough to stop the installation as I found out from experience.

Did you try copying the contents to your hard drive and installing from there?
Yes i tried copying and installing from HD but no luck
My System SpecsSystem Spec
15 May 2011   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Try booting into Safe Mode and installing from there.
My System SpecsSystem Spec
15 May 2011   #8
JeremyAlexander

Windows 7 Profesional 64 Bit
 
 

If it's the dvd go here: Microsoft Office 2010 Backup - Office.com
All you need is your licence on your retail package.


Attached Thumbnails
-backup-office.png  
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 win 7 64 and office 10




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