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Windows 7: Windows 7 installation dvd driver missing

24 May 2011   #1
diwakarc

windows 7 32bit
 
 
Windows 7 installation dvd driver missing

I am trying to install windows 7 on my hp pavilion dv6-2165tx laptop. I bought the laptop with windows 7 HP installed on it. Then I had to format the disk and install ubuntu. Now I want to install windows on it so I formatted the disk. But when I go to the fourth step of the installation I get "CD/DVD driver is missing plug a dvd/floppy/usb to install it" something like this. After giving a dvd driver I get message "device driver missing ".I tried a lot but I can't go any step further.
I tried to repair the computer in the second step but it shows an existing (X of size 30MB on it and it has "program files" and "windows" and "Users" and "System" folders in it. I think it is the part of the previous windows on it. I tried to remove it but it shows "access denied" for the folders and files. I tried to restore the windows but due to denied access to the files of X: , I can't do that too
any suggestions...


My System SpecsSystem Spec
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24 May 2011   #2
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello diwakarc & Welcome to Sevenforums!

You might look out these threads for getting a general idea;

CD/DVD Driver missing on install

[Solved]CD/DVD driver problems.

Best Regards,
FredeGail
My System SpecsSystem Spec
24 May 2011   #3
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Pressing the f11 key during startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.Pressing the f11 key during startup on a computer with an HP factory image will start the system recovery process even if the prompt is not displayed.
As you install Linux, this may be mess up,
All Linux code must be deleted.As you have had linux on the HD you need do a Clean all & full format.
Type in command line
DISKPART
LIST DISK
SELECT DISK # (win HD)
CLEAN ALL
CREATE PARTITION PRIMARY
SELECT PARTITION 1
ACTIVE
FORMAT fs=NTFS
ASSIGN
EXIT
EXIT

SSD / HDD : Optimize for Windows Reinstallation


How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)

or
You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series*-* HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center
My System SpecsSystem Spec
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24 May 2011   #4
diwakarc

windows 7 32bit
 
 

I saw all those and tried for almost every thing still I can't get things fixed. In my the BIOS system of my laptop I can't see whether mode of SATA operation is set to AHCI or anything else, there is no such option to see for it.In the installation I provided the driver for machine/disk/cpu from the existing X: but none of these works.

I formatted the hard disk in the same way and apart from X: whole disk is formatted.besides that diskpart can't detect X: either in the hard disk or any other drive.
My System SpecsSystem Spec
24 May 2011   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Formating will not DELETE the Linux code, CLEAN ALL will.
My System SpecsSystem Spec
24 May 2011   #6
gregrocker
Microsoft MVP

 
 

X is not remnants of the old OS, it is the DVD itself.

The error normally means you have bad installation media. Where did you get Win7?

If retail, clean the DVD with a soft cloth with outward motions. Or extract the ISO with ImgBUrn to write to flash stick using this tool with Win7 in the dropdown menu: Universal USB Installer – Easy as 1 2 3 | USB
Pen Drive Linux

If downloaded ISO, confirm it's integrity then burn another DVD using ImgBUrn at 4x speed with Verify, or write to flash stick.

You may need to wipe the HD (not format) as Ray says.

Reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
My System SpecsSystem Spec
01 Jun 2011   #7
diwakarc

windows 7 32bit
 
 

Finally the problem was fixed. The .iso file I had taken initially had one folder missing. I downloaded again, then got the problem fixed.
Now enjoying win7 Thank you all for the suggestions.
My System SpecsSystem Spec
02 Jun 2011   #8
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

That's good news.
What folder was missing?
My System SpecsSystem Spec
10 Jun 2011   #9
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Glad you got things sorted.


Quote   Quote: Originally Posted by theog View Post
That's good news.
What folder was missing?
- Yes please let us know

Best Regards,
FredeGail
My System SpecsSystem Spec
Reply

 Windows 7 installation dvd driver missing




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