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Windows 7: After system restore, computer reboot loop problem

31 May 2011   #1

Windows 7 64 bit
After system restore, computer reboot loop problem

Hi All,

New here & 1st post.

My laptop crashed on shut down. When I turned it on again, it took me to system recovery and started reinstalling everthing. I left it to run overnight. In the morning, I was presented with a logon screen to select the users. There are two, one is administrator, the 2nd is "other user" (for new user I am guessing), if I click administrator, there is a problem that says "You have been locked out, contact your administrator" and if i click other user, it will make me type in username and password, but i have not created such thing. I then restart the system, it says "Preparing windows for first use" and brings me back to the logon screen again with the option of choosing the same users.

In between all that, I remember coming across an error saying "please logon as administrator to complete installation". I can't logon as adminstrator as its been locked/disabled.

Anyone came across the samething or have a solution to this?

Laptop Info:
Sony Vaio i3
4gb ram, 500Gb HD
Windows 7 64bit Home Premium


My System SpecsSystem Spec

31 May 2011   #2

Microsoft Community Contributor Award Recipient


DO NOT run overnight. Start new reinstall.

How to make Sony Recovery Disks:

How to use Sony Recovery:
How to use Sony Hardware Diagostics:
How to order Sony Recovery disks:
1.Go to
2.Enter your computer's model number (for example, PCV-XXXX), and click List Parts and accessories.
3.Follow the online instructions to order the Recovery Media Kit.
If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.
My System SpecsSystem Spec

 After system restore, computer reboot loop problem

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