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Windows 7: Compaq presario c700 restarts after the "starting windows" appeared

02 Jun 2011   #1
fastlane011509

windows 7 ultimate 32bit
 
 
Compaq presario c700 restarts after the "starting windows" appeared

I'm doing a clean format to Compaq presario c700. It restarts after the "starting windows" appeared while installing windows 7 ultimate. before restarting a black screen and a mouse cursor appears briefly and it will restart...

What will I do to resolve my problem??? and the laptop has no OS, when I boot it normally " ntldr is missing " shows...

hope you'll help me... Thanks in advance...


My System SpecsSystem Spec
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02 Jun 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try a full clean & full format in command prompt.
SSD / HDD : Optimize for Windows Reinstallation
My System SpecsSystem Spec
02 Jun 2011   #3
fastlane011509

windows 7 ultimate 32bit
 
 

but when I install, it not reaches the "Language" part... after the "Starting Windows" it will turn to black and a mouse cursor appears and it will restarts... What will I do?
My System SpecsSystem Spec
.

02 Jun 2011   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Did you clean the HD?
My System SpecsSystem Spec
02 Jun 2011   #5
fastlane011509

windows 7 ultimate 32bit
 
 

ok, i'll try to clean it first then ill give you a feedback... thanks...
My System SpecsSystem Spec
02 Jun 2011   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

As HP/Compaq do not support Windows 7 on your presario c700, you may feed it better to stay with Vista.
My System SpecsSystem Spec
02 Jun 2011   #7
fastlane011509

windows 7 ultimate 32bit
 
 

even if I install it with vista it will restarts...
My System SpecsSystem Spec
02 Jun 2011   #8
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
My System SpecsSystem Spec
02 Jun 2011   #9
fastlane011509

windows 7 ultimate 32bit
 
 

I did two kinds of hard disk self test, the long and the short... in short test the hard disk passed but when in long it says "Failed - Replace Hard Disk 1 (Warranty ID - error code 10008)
My System SpecsSystem Spec
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 Compaq presario c700 restarts after the "starting windows" appeared




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