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#1
Explorer.exe crash / windows installation incomplete
First of all I have a Sony Laptop with 7 Ultimate 64bit, the problem started when I was using convertxtodvd (software) and watching youtube videos at the same time.
I was watching online videos and had Converxtodvd converting a video into dvd, (for maybe 15 mins?), then the computer suddenly frozed. I turned it off figure that maybe the laptop coundn't handle that much task.
I turned it back on and probelms started to show, the explorer.exe started crashing every 5 to 8 mins after the computer starts up. I tweaked it a little bit, but I ended up with no success.
So I decided to reboot the whole computer, but after the installation, i receive an error message just before i get to the preference screen (the screen where u choose your computer name and such) it states, "The computer restarted unexpectedly or encounter and unexpected error. Windows installation cannot proceed. To install windows click "OK" to restart the computer, and then restart the installation. But the thing is this error message appears every time and I never get to the preference screen.
**-I also notice a couple of glitches on the screen when I startup the computer
Could it be that something is broken internally? Maybe the memory is faulty? graphic card is faulty? damaged? because I also remember back that my lil brother hit the laptop (the keyboard part) a couple of times (pretty hard too).
So maybe Not the result of a froze? (just a coincidence). And the bashing on the laptop finally kicked in?