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Windows 7: Back in the startup again (and again and again...)

27 Jun 2011   #1
KBT

Windows 7 64bit
 
 
Back in the startup again (and again and again...)

Hello, I am new user and member, KBT. I am having a problem, and as the few others who had similar problems' solutions didn't work, I thought I would be straightforward and create a new thread to attract attention rather than posting in an old one. Forgive me if this is improper conduct.

WARNING: Wall of Text Ahead

My computer is about a year old, and has had no major issues until a few days ago. For the first time, and I do not know why, on startup, Startup repair... started. I was not even aware of this programs existence until that moment. After a lengthy wait time, I was asked to restart. I restarted, used my computer as normal, wrote it off as nothing more than a virus, and performed a full scan with MS Security Essentials (and later, at the behest of a much more knowledgeable friend, another with Malware Bytes'). Two startups later, and the process repeats. This time, I view the results. The root cause was something called error "0xa" in which critical file ci.dll failed to boot (paraphrased). I was also missing several files, and had a few I'd deleted. I went online, did as the first google result said without any thought, and moved on. Every second startup would still have to repair, and occasionally a few files would follow the same fate (thanks to an event called "restore point" I later discovered). Tired of it happening and eating so much time to find and "fix" the problem, I started trying other measures: sfc/scannow, disabling startups in MS Config, and sfc/verify. No changes. Being the arrogant dumba** I am, I thought I could just delete ALL past restore points and create a new one every time I was about to start my computer, and just deal with having to wait only five additional minutes before shutdown as opposed to 2-3 hours before startup. Good news: ci.dll is no longer listed as the problem. Bad news: startup repair cannot find the problem (which is listed as the "root cause", and I can't even enter Safe Mode. I have actually tried a "Restore to system default" and was rewarded with a single, brief glimpse of no data before the problem persisted. I have also tried Dzomlija's repair, and no luck. As I no longer have anything left to lose, and it is all just data that can be regained eventually, I have no problems with having to remove any and all memory. However, is there is a way to avoid this, as well as a way to prevent it from ever happening again, I open to ideas.

My laptop is an eMachine that boasts Windows7 and intel Celeron. I personally know no way to tell you anything else about it, do not have any sort of disk in the box (though I do have a small book wrapped in plastic, but alas, no disc was within), hate long walks in direct sunlight, and could probably write what I know about computers on a cigarette with a sharpie.

TL;DR I got problems, ese, and I already did this (Startup Repair Infinite Loop Recovery).


My System SpecsSystem Spec
.

27 Jun 2011   #2
Microsoft MVP

 

What were the AV and Malwarebytes scan results? You may need to run a bootable AV if you're still infected and cannot boot, or run Malwarebytes again from Safe Mode. FREE Bootable AntiVirus Rescue CDs Download List

You need to run Startup Repair from the Windows 7 DVD or Repair CD so it doesn't depend on possibly infected or corrupt System files. Can you boot into the Backup Center to burn one? Or make one on a friend's Windows 7 computer which has the same 64 bit OS.

You can copy your files out using the DVD or REpair CD: Copy & Paste - in Windows Recovery Console or use Paragon Rescue CD freeware.

See if Repair CD finds an installation to Repair, accept Repair. If it doesn't fix the problem, boot back in to Run Startup Repair repeatedly. Report back results.

I don't know why you deleted your Restore points - like taking the bullets out of your gun before a gunfight.

Next run SFC -SCANNOW Run in Command Prompt at Boot from DVD/Repair CD command Line. Next from the same Command Line run Disk Check.

If Windows 7 won't repair, after copying out your files try running Factory Recovery from its partition at boot which is the most stable method, or using the Recovery Disks if you made them or can still make them.

Or find a Windows 7 installation DVD to clean reinstall with the Product Key on your COA sticker, following these tips to get a perfect reinstall: Reinstalling Windows 7
My System SpecsSystem Spec
28 Jun 2011   #3

Windows 7 Ultimate 32-bit
 
 

You may be interested if you can't find your product key...download Magic Jelly Beans. Sorry to jump in but it may be of use.
My System SpecsSystem Spec
.


28 Jun 2011   #4

Windows 7 Ultimate SP1 64-Bit
 
 

Obviously, this is of no use to you at the moment, but if you do manage to get your system up and running again, please do create a set of recovery disks.

I would have given you a link, but you haven't specified what make your laptop is.

If, by any chance, you can't create any recovery discs for whatever reason, your computer manufacturer should do.
My System SpecsSystem Spec
28 Jun 2011   #5

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
28 Jun 2011   #6
KBT

Windows 7 64bit
 
 

First off, I would like to thank all of you for your responses. I know another's appreciation doesn't have much monetary value in the market right now, but I'm extremely grateful to all of you for helping me.

Alright, an update thus far:

Quote   Quote: Originally Posted by gregrocker View Post
What were the AV and Malwarebytes scan results? You may need to run a bootable AV if you're still infected and cannot boot, or run Malwarebytes again from Safe Mode. FREE Bootable AntiVirus Rescue CDs Download List
There were no viruses found, just some adware from something called Mp3Tube (I think it came with DivX). And no, I can't boot regularly, or even in Safe Mode. AND all of those Rescue CDs seem to deal with Linux systems; after following two of them to the letter (just in case), I found that, no, I can't load them. Startup Repair starts up, and I tried loading them from Command Prompt (or I think I did; I know I tried something). No dice, the drive said "SYSTEM PROTECTED" and "File not found," which was new, at least.

Quote   Quote: Originally Posted by gregrocker View Post
You need to run Startup Repair from the Windows 7 DVD or Repair CD so it doesn't depend on possibly infected or corrupt System files. Can you boot into the Backup Center to burn one? Or make one on a friend's Windows 7 computer which has the same 64 bit OS.
I'm making one as I type. I'm hoping you can tell me how I can run it from SR's Command Prompt, or you know a way to load a CD before startup.

Quote   Quote: Originally Posted by gregrocker View Post
You can copy your files out using the DVD or REpair CD: Copy & Paste - in Windows Recovery Console or use Paragon Rescue CD freeware.

See if Repair CD finds an installation to Repair, accept Repair. If it doesn't fix the problem, boot back in to Run Startup Repair repeatedly. Report back results.
If this is just to save my data, thank you very much for the effort, but I won't be using this step. One of my guardians took my laptop and System Restored it (a second time) on their own, without supervision. There's no data, and hopefully they didn't mess with anything else. On next startup, I'll tell you if anything's different.

In other words, I haven't actually done that one yet.

Quote   Quote: Originally Posted by gregrocker View Post
I don't know why you deleted your Restore points - like taking the bullets out of your gun before a gunfight.
To continue with that simile: I thought it was like using a handgun from point-blank by giving my laptop only one restore point that had started up seamlessly, but it turned out to be as stupid as sniping with a revolver and one blank. Or taking the bullets out of a gun before a gunfight.

Quote   Quote: Originally Posted by gregrocker View Post
Next run SFC -SCANNOW Run in Command Prompt at Boot from DVD/Repair CD command Line. Next from the same Command Line run Disk Check.
Any sfc command I run (since it can only run during SR) does nothing since sfc apparently conflicts with SR, and it tells me to wait for SR to finish, and then restart my computer. Should that be happening? I was able to do so in Safe Mode, if that clarifies anything, but they found no issues.

Quote   Quote: Originally Posted by gregrocker View Post
If Windows 7 won't repair, after copying out your files try running Factory Recovery from its partition at boot which is the most stable method, or using the Recovery Disks if you made them or can still make them.
Waaaaay ahead of you, unintentionally. And she calls me the pretentious know-it-all?

Quote   Quote: Originally Posted by gregrocker View Post
Or find a Windows 7 installation DVD to clean reinstall with the Product Key on your COA sticker, following these tips to get a perfect reinstall: Reinstalling Windows 7
I'm saving that as a last resort, if you don't mind. Not because I want to keep any data; I want to beat this thing.

Quote   Quote: Originally Posted by John45 View Post
You may be interested if you can't find your product key...download Magic Jelly Beans. Sorry to jump in but it may be of use.
Do I need to know or give my product key for some reason? And you're not really jumping if you're offering advice in this particular matter; at least, I don't see it that way.

Quote   Quote: Originally Posted by seavixen32 View Post
Obviously, this is of no use to you at the moment, but if you do manage to get your system up and running again, please do create a set of recovery disks.

I would have given you a link, but you haven't specified what make your laptop is.

If, by any chance, you can't create any recovery discs for whatever reason, your computer manufacturer should do.
I should have done one of those a long time ago. I just never thought I'd see the day where I needed one.

And as far as make goes, all the box and the computer say is "emachines" and "intel," with a "Windows7" sticker on the laptop.

Quote   Quote: Originally Posted by theog View Post
I tried that a moment ago, and all it did was beep at me. Is that bad, or just confusing?

Quote   Quote: Originally Posted by theog View Post
Thank you for the links (the latter applies to me, if you needed to know).
My System SpecsSystem Spec
28 Jun 2011   #7
KBT

Windows 7 64bit
 
 

I apologize for the double-post, but I thought this important enough to receive it's own post, rather than something from that other, larger post that might be skimmed over:

I started SR as my computer booted (out of habit of pressing F8 now, since just about everything involves that) and viewed the diagnostic report for any changes. There is now a new root cause as to why SR cannot detect a problem: "Boot status indicates that the OS booted successfully." Why? And before I allow updates, a few of the sites I looked through in all of this said I would need to uninstall anything recent in Safe Mode, unless it was MS-related. Is there an update I need to avoid, now that my computer is inexplicably clean? And, while I'm asking questions, I have less memory available than the last time it was Factory Default'd; why?
My System SpecsSystem Spec
28 Jun 2011   #8

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by gregrocker View Post
What were the AV and Malwarebytes scan results? You may need to run a bootable AV if you're still infected and cannot boot, or run Malwarebytes again from Safe Mode. FREE Bootable AntiVirus Rescue CDs Download List

You need to run Startup Repair from the Windows 7 DVD or Repair CD so it doesn't depend on possibly infected or corrupt System files. Can you boot into the Backup Center to burn one? Or make one on a friend's Windows 7 computer which has the same 64 bit OS.

You can copy your files out using the DVD or REpair CD: Copy & Paste - in Windows Recovery Console or use Paragon Rescue CD freeware.

See if Repair CD finds an installation to Repair, accept Repair. If it doesn't fix the problem, boot back in to Run Startup Repair repeatedly. Report back results.

I don't know why you deleted your Restore points - like taking the bullets out of your gun before a gunfight.

Next run SFC -SCANNOW Run in Command Prompt at Boot from DVD/Repair CD command Line. Next from the same Command Line run Disk Check.

If Windows 7 won't repair, after copying out your files try running Factory Recovery from its partition at boot which is the most stable method, or using the Recovery Disks if you made them or can still make them.

Or find a Windows 7 installation DVD to clean reinstall with the Product Key on your COA sticker, following these tips to get a perfect reinstall: Reinstalling Windows 7
All the above will work better from the Startup Repair CD.
Do have mate with Windiws 7 & Rw DVD Drive, how could burn one off.
System Repair Disc - Create

Startup Repair
Note: You may need to do startup repair 3 to 4 times.
Startup Repair - Run 3 Separate Times
Startup Repair Infinite Loop Recovery

System Recovery Options
System Restore
My System SpecsSystem Spec
28 Jun 2011   #9
Microsoft MVP

 

The whole point is that the various repairs (Startup, SysRestore, SFC, Disk Check) need to be tried from the Repair CD or DVD as System files may be damaged.

Is Windows 7 booting now, because it isn't clear from your last post?

How to Boot your Computer from a Bootable CD or DVD
Or tap the eMachine F10 key at bootup to get a one-time BIOS Boot Menu, choose CD drive.
My System SpecsSystem Spec
28 Jun 2011   #10
KBT

Windows 7 64bit
 
 

Okay, reinstalled (I think) Windows7 x64 with a repair disc. I am currently on my laptop, so so far so good . I then ran SR 3 times in a row before restarting my laptop. I still have that ImgBurn on my laptop (the last thing I was able to download after System Default), but since I was supposed to backup any data on a portable medium, I can't help but feel that I've screwed up. I have to restart/shutdown for some updates, so I'll try SR before boot once more to see if anything persists and update you then. Whether this does it or not, thank you so very much, especially you, Scarecr- er, gregrocker.


--EDIT--
That's three successful startups and checks with no issues or problems.
My System SpecsSystem Spec
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 Back in the startup again (and again and again...)




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