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Windows 7: Windows 7 Installation - Computer Shuts Off During Installation

30 Jun 2011   #31
pickle12bob

Windows 7 Home Premium 64bit
 
 

thanks for the help. one more question. after about 10 minutes of not doing anything my computer goes into what i believe is power saving mode where the screen goes black but the computer is still on because the fans are still going. but the only way to get the computer back on is by restarting it. how do i take off power saving mode

EDIT:

uhh i think i found the problem. my heat sinks filter looking thing is completely covered in dust. im going to go get a can of compressed air and clean it out immediately. my guess is that will definitly solve the problem


My System SpecsSystem Spec
30 Jun 2011   #32
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

If you change the Power setting you will burn the CPU out, sort out the overheating.
My System SpecsSystem Spec
30 Jun 2011   #33
pickle12bob

Windows 7 Home Premium 64bit
 
 

thanks for all the help guys i dusted out the heat sink and everything else and it runs fine now
My System SpecsSystem Spec
30 Jun 2011   #34
pickle12bob

Windows 7 Home Premium 64bit
 
 

nevermind that last post because there must be other problems. the computer still shuts off from what i assume is overheating since it doesnt when i put the big fan next to it

How can i figure out which part of the computer is overheating
My System SpecsSystem Spec
30 Jun 2011   #35
gregrocker
Microsoft MVP

 

Try running this test from WIndows to determine which mobo component is problematic: CPU - Stress Test with Prime95 - Windows 7 Forums

Then run the memtest86 and HD diagnostics linked earlier based on what Prime95 finds.

There are many other steps suggested earlier for you to work through as well.
My System SpecsSystem Spec
30 Jun 2011   #36
pickle12bob

Windows 7 Home Premium 64bit
 
 

welll now the computer doesnt even stay on long enough to run the test even with the fan
My System SpecsSystem Spec
30 Jun 2011   #37
gregrocker
Microsoft MVP

 

Since cleaning the heatsink helped, I would next want to be sure the CPU is pasted well and not frying. You can physically inspect it or enter BIOS setup at boot to watch temps.

What are the current BIOS settings to shut down at high temps? What temp is read?

What happens when you remove the components one-by-one as suggested earlier: HD, DVD drive, Video card, keyboard, mouse?

I am repeating myself here because you are unresponsive to these steps given twice earlier. In order to troubleshoot hardware now we need you to be fully interactive and responsive to every step given.

If a component isn't causing the shutdown, and all connections on the mobo are good and not shorting, then I would try another PSU to see the difference after recalculating the Power needs. You can call ahead and go into the Geek Squad when they are not busy and they will plug in a power supply for you to test this.
My System SpecsSystem Spec
30 Jun 2011   #38
pickle12bob

Windows 7 Home Premium 64bit
 
 

i looked at the temps earlier and it says the CPU warning temp is 80 and shutdown temp is 90 Celsius that is. and i watch it and it constantly stays at 82 celsius but still shuts down

EDIT:

also heres some info you might want to know. the day before i got the new hard drive and windows 7 the computer was running fine and had never suddenly turned off like this before. is there something i could have accidentally moved or something that could possibly be causing it to do this
My System SpecsSystem Spec
30 Jun 2011   #39
pickle12bob

Windows 7 Home Premium 64bit
 
 

CPU temp is 82 C
System temp is 28 C
PWM temp is 38 C
CPU fan speed is 1962 RPM
SYS fan speed is 1222 RPM
CPU core voltage is 1.15 V
DDR2 voltage is 1.77 V
CPU VTT voltage is 1.20 V

Just some info on the PC health status
My System SpecsSystem Spec
30 Jun 2011   #40
gregrocker
Microsoft MVP

 

Your CPU is frying. Is the fan actually working?

You need to remove the heatsink and repaste it, or find someone who can do it for you.


My System SpecsSystem Spec
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 Windows 7 Installation - Computer Shuts Off During Installation




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