Windows 7 Installation - Computer Shuts Off During Installation

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  1. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #31

    thanks for the help. one more question. after about 10 minutes of not doing anything my computer goes into what i believe is power saving mode where the screen goes black but the computer is still on because the fans are still going. but the only way to get the computer back on is by restarting it. how do i take off power saving mode

    EDIT:

    uhh i think i found the problem. my heat sinks filter looking thing is completely covered in dust. im going to go get a can of compressed air and clean it out immediately. my guess is that will definitly solve the problem
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #32

    If you change the Power setting you will burn the CPU out, sort out the overheating.
      My Computer


  3. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #33

    thanks for all the help guys i dusted out the heat sink and everything else and it runs fine now
      My Computer


  4. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #34

    nevermind that last post because there must be other problems. the computer still shuts off from what i assume is overheating since it doesnt when i put the big fan next to it

    How can i figure out which part of the computer is overheating
      My Computer

  5.    #35

    Try running this test from WIndows to determine which mobo component is problematic: CPU - Stress Test with Prime95 - Windows 7 Forums

    Then run the memtest86 and HD diagnostics linked earlier based on what Prime95 finds.

    There are many other steps suggested earlier for you to work through as well.
    Last edited by gregrocker; 30 Jun 2011 at 15:46.
      My Computer


  6. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #36

    welll now the computer doesnt even stay on long enough to run the test even with the fan
      My Computer

  7.    #37

    Since cleaning the heatsink helped, I would next want to be sure the CPU is pasted well and not frying. You can physically inspect it or enter BIOS setup at boot to watch temps.

    What are the current BIOS settings to shut down at high temps? What temp is read?

    What happens when you remove the components one-by-one as suggested earlier: HD, DVD drive, Video card, keyboard, mouse?

    I am repeating myself here because you are unresponsive to these steps given twice earlier. In order to troubleshoot hardware now we need you to be fully interactive and responsive to every step given.

    If a component isn't causing the shutdown, and all connections on the mobo are good and not shorting, then I would try another PSU to see the difference after recalculating the Power needs. You can call ahead and go into the Geek Squad when they are not busy and they will plug in a power supply for you to test this.
      My Computer


  8. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #38

    i looked at the temps earlier and it says the CPU warning temp is 80 and shutdown temp is 90 Celsius that is. and i watch it and it constantly stays at 82 celsius but still shuts down

    EDIT:

    also heres some info you might want to know. the day before i got the new hard drive and windows 7 the computer was running fine and had never suddenly turned off like this before. is there something i could have accidentally moved or something that could possibly be causing it to do this
      My Computer


  9. Posts : 24
    Windows 7 Home Premium 64bit
    Thread Starter
       #39

    CPU temp is 82 C
    System temp is 28 C
    PWM temp is 38 C
    CPU fan speed is 1962 RPM
    SYS fan speed is 1222 RPM
    CPU core voltage is 1.15 V
    DDR2 voltage is 1.77 V
    CPU VTT voltage is 1.20 V

    Just some info on the PC health status
      My Computer

  10.    #40

    Your CPU is frying. Is the fan actually working?

    You need to remove the heatsink and repaste it, or find someone who can do it for you.


      My Computer


 
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