Windows 7: Acer recovery partition

wicken · 25 Jul 2011

On the other day when i formatted my computer i accidently formatted the acer recovery partition too. Is there any way to get it back or i have to contact Acer to send me a CD?

Anthony · 25 Jul 2011

Contact Acer, but they will charge for the recovery disk. The other option is get a windows 7 disk and use your key to register after install. Make sure you get the right disk i.e ultimate, pro, premium and make sure its 64bit or 32bit etc
Depending on what came with the Laptop.

Hope this helps!!

wicken · 25 Jul 2011

Quote: Originally Posted by Anthony

Contact Acer, but they will charge for the recovery disk. The other option is get a windows 7 disk and use your key to register after install. Make sure you get the right disk i.e ultimate, pro, premium and make sure its 64bit or 32bit etc
Depending on what came with the Laptop.

Hope this helps!!

Well currently i am using a upgrade version of Windows 7(don't have the full version

), i didn't had any drivers and i am still missing some because i didn't upgrade from the original version which should be from windows vista. Anyway i will contact them today, can you tell me how much it costs the recovery disk?

Brink · 25 Jul 2011

Hello Wicken,

If you have a retail upgrade copy of Windows 7, then you do not need the Vista (Acer) factory recovery disc to be able to install Windows 7. You could use the tutorial below to do a clean install with a upgrade copy of Windows 7.

Clean Install with a Upgrade Windows 7 Version

Hope this helps,
Shawn

wicken · 25 Jul 2011

Quote: Originally Posted by Brink

Hello Wicken,

If you have a retail upgrade copy of Windows 7, then you do not need the Vista (Acer) factory recovery disc to install Windows 7. You could use the tutorial below to do a clean install with a upgrade copy of Windows 7.

Clean Install with a Upgrade Windows 7 Version

Hope this helps,
Shawn

that is what i did but when it finished i didn't had any driver installed, some i downloaded from the acer website and i am still missing some drivers.

Brink · 25 Jul 2011

Which ones are you missing?

From the Acer site below after you select Windows 7, you could also go to the vendors webpage for a device to download the latest Windows 7 driver from them as well.

Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5737Z

wicken · 25 Jul 2011

Quote: Originally Posted by Brink

Which ones are you missing?

From the Acer site below, you could also go to the vendors webpage for a device to download the latest Windows 7 driver from them as well.

Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 5737Z

Well i know that i am missing some important acer products that i should have but are you sure that they could send me a windows vista 32bit cd after all this time? my warranty expired 23days ago

Brink · 25 Jul 2011

If you order a replacement Vista 32bit CD from Acer, you'll most likely have to pay full price for it. It's not needed to install a "retail" copy of a upgrade Windows 7 though.

As for your missing drivers, you have not answered back with which ones you are missing. If you are not sure, then look in Device Manager (devmgmt.msc) to see if you have a device with a exclamation mark on it.

wicken · 25 Jul 2011

Quote: Originally Posted by Brink

If you order a replacement Vista 32bit CD from Acer, you'll most likely have to pay full price for it. It's not needed to install a "retail" copy of a upgrade Windows 7 though.

As for your missing drivers, you have not answered back with which ones you are missing. If you are not sure, then look in Device Manager (devmgmt.msc) to see if you have a device with a exclamation mark on it.

Contacted Acer a few minutes ago, damn very bad costumer support. Anyway they given me a number of a portuguese store near me to solve this issue.
Basically i am missing the acer products, i don't need all of them but acer erecovery management, acer epower management and others(these i need) and no i don't have any exclamation mark on the devices.

Bongo · 25 Jul 2011

Quote: Originally Posted by wicken

Contacted Acer a few minutes ago, damn very bad costumer support. Anyway they given me a number of a portuguese store near me to solve this issue.
Basically i am missing the acer products, i don't need all of them but acer erecovery management, acer epower management and others(these i need) and no i don't have any exclamation mark on the devices.

Those programs/products are just something that Acer puts in their computers, erecovery, epower are not needed they are already built into Windows 7.
Jerry

Edit: here is a link to them it does not list your laptop but the versions of that software is the same for other Acer computers.
http://support.acer-euro.com/empower.../utility2.html

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