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Windows 7: Unable to install

04 Aug 2011   #1
rprest

Windows 7
 
 
Unable to install

Help!

I've just purchased a new desktop Extra Value Desktop PC - Desktops | Ebuyer.com along with an OEM W7 64bit.

This is a fresh install on a brand new PC.

Everytime I get the same error message "windows could not format the partition on disk 0. The error occured while preparing the partition selected for installation. Error code: 0x80070057"

I've just removing RAM and still same problem. Even tried install XP and after 3 hours fomating the drive it it came up with this error ""Setup was unable to format the partition. The disk may be damaged."

Has anybody got any suggestions?


My System SpecsSystem Spec
.
04 Aug 2011   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello rprest, welcome to Seven Forums!


Have a look through the information below and be sure to post back with any further questions you may have and to keep us informed.


To start fresh with a clean installation or a clean install with an upgrade version of Windows 7, it may be best to over-write the Master Boot Record of any possible corruption and then use the Windows installer to create and format the partition(s) for installation, have a look at the "#6 clean" option of Method One in this first tutorial linked below.
Secure Erase / Wipe : Definition and Methods

DISKPART : At PC Startup

If you want to completely over-write the entire Hard Disk Drive of any possible malware infection and / or to get the best possible space to do the install to or just for security purposes, have a look at these tutorials.
SSD / HDD : Optimize for Windows Reinstallation
Additional Secure Erase / Wipe Information

My System SpecsSystem Spec
04 Aug 2011   #3
mjm6783

XP Professional, 7 Professional
 
 

Sounds like bad hardware. That error code does occur in a few other circumstances, specifically when you are building a PC, and certain BIOS settings are incorrect. But if I had to guess, I would say that a failed format or repartition has damaged the drive, or it was bad hardware to begin with. Not my area of expertise, but I've def seen this error before.
My System SpecsSystem Spec
.

04 Aug 2011   #4
rprest

Windows 7
 
 

I tried to clean the disk using DISKPART but recieved the following error
"the request could not be performed becuase of an I/O device error"

does it look like I have a faulty Hard Drive??
My System SpecsSystem Spec
04 Aug 2011   #5
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Test the Hard Disk Drive to start with.


Hard Drive Diagnostics Tools and Utilities

My System SpecsSystem Spec
04 Aug 2011   #6
rprest

Windows 7
 
 

Thank you! will give that a go!
My System SpecsSystem Spec
04 Aug 2011   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

You're welcome, be sure to post back here to keep us informed.
My System SpecsSystem Spec
04 Aug 2011   #8
rprest

Windows 7
 
 

I've tried formating the drive, using this method
SSD / HDD : Optimize for Windows Reinstallation

and it's just hanging on 0%. is that usual?

Thanks again for the help...
My System SpecsSystem Spec
04 Aug 2011   #9
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Use this method to run the commands to check the HDD, if this fails there is another issue, each command followed by the <enter> key.
DISKPART : At PC Startup

diskpart

list disk

select disk # (# = your disk number)

clean

exit

exit
My System SpecsSystem Spec
04 Aug 2011   #10
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Have you had a word with the seller?
My System SpecsSystem Spec
Reply

 Unable to install




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