Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: black screen with mouse pointer

07 Aug 2011   #1
confused sheep

windows 7 home premium 64 bit
cannot reinstall my OS..! HELP!

My laptop didn't reboot wen i restarted it.. so i decided to recover using the recovery disk.. But wen it reached the last cd, the recovery failed. So i decided to choose to delete all files.. after formatting, wen I reboot it appears, BOOTMGR missing. so I used windows 7 cd installer, planning to reinstall my OS.. i restarted, reboot on cd/dvd, then "windows loading" appears.. after that black screen with appears.. wmouse pointer appears.. what shall I do with it? can anyone help me please? thanks.!
Laptop: toshiba A665
OS: windows 7 home premium

My System SpecsSystem Spec
07 Aug 2011   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Hello confused , welcome to Seven Forums!

If you deleted the Toshiba built in Recovery partition this may not work, have a look at the information box below but also have a look at this tutorial at this link below for another idea and be sure to post back with any further questions you may have and to keep us informed.

Clean Install : Factory COA Activation Key

information   Information

Toshiba Factory Recovery

Be advised: this erases all data, and reloads all factory default software. Be sure to back up all your important personal data beforehand!

To access the Toshiba recovery partition, power off the laptop. Hold down the 0 (zero) key and turn the laptop on. Keep holding down the zero key until the TOSHIBA logo appears, where you should start tapping the zero key repeatedly.
Stop if the unit beeps or when the TOSHIBA logo disappears. The screen should flash ** HDD RECOVERY MODE ** for a split second, then load the Toshiba recovery program right from the hard drive.
My System SpecsSystem Spec
07 Aug 2011   #3
confused sheep

windows 7 home premium 64 bit

ok i'll do that.. thanks.!
My System SpecsSystem Spec

07 Aug 2011   #4

Microsoft Community Contributor Award Recipient


How to use Toshiba Recovery.
How to use the Toshiba HDD Recovery Utility

You can order Toshiba Recovery disks from here:
My System SpecsSystem Spec
07 Aug 2011   #5


Why did you not attempt to repair WIn7 using the System Recovery Options
before abandoning the Win7 installation to run recovery? We could have helped you rescue your files at the minimum.

Recovery should first be attempted from it's partition which is a more stable method than booting the disks. However you may have deleted the partition when you attempted to reinstall.

If Recovery partition or disks won' t run then follow these steps to clean reinstall factory OEM to get a perfect reinstall: Reinstalling Windows 7
My System SpecsSystem Spec
08 Aug 2011   #6
Lol Froob

Windows 7 Ultimate x64

Hi, first I would advise you to try another startup repair and see if that works. If that does not works follow these procedures to repair your computer:

1) Put in your reinstallation cd for the Windows version you have installed.

2) Once you reboot your computer, it should automatically boot to the cd. Once it does this, choose repair your computer.

3) Choose your windows OS and drive and press next.

4. Click on the command prompt option.

5)Then type the following commands and press enter after each one:

bootrec.exe /fixboot
bootrec.exe /fixmbr
6) Then type the following command into the command prompt and press enter to reboot your computer:
shutdown -r
(Alternatively you may type "EXIT" and hit enter to reboot.)
My System SpecsSystem Spec

 black screen with mouse pointer

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Windows boot to black screen with mouse pointer
I have a lenovo laptop, it has windows 7 premium x64. i took out its hhd and then put it back in but it boot to black screen with mouse pointer. i also try to run repair from the installation CD but it only stake to windows logo and it stays like this please help me :cry:
General Discussion
Win 7, stuck on black screen with mouse pointer, repair won't fit
When booting, windows 7 pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there...
General Discussion
Black Screen! With mouse pointer only. Help!
Hello I have recently bought a new computer with the nvidea gtx 295. It worked perfectly for about a week, then when I was installing direx x 9.0 or something (which didn't install completly). When I restarted my computer, it started the little orbs but then when there is usually the log on...
BSOD Help and Support
Black Screen with Mouse pointer!!!
Windows Vista 32bit sp2(Main OS) Windows 7 SP1 32bit(secondary OS) Intel C2D E8400 Transcend 4GB Ram DDR2 Sapphire ATI 4770 HD Seagate 250GB WD 160GB I was facing this black screen with the mouse when I logged in.Then after surfing the net,I found it is called the Black Screen of Death.I...
BSOD Help and Support
Black Screen w/mouse pointer
Hello all I am having a slight problem whats going on is that my computer will not boot, it gets to the windows logo then it goes to a black screen where i can move my mouse but after about 5 secs it restarts on its own it does this in all safe modes and in regular mode. I tried doing a system...
BSOD Help and Support
Black Screen with mouse pointer. Help!
Recently my computer has not been loading windows 7 up intill the login screen. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. It is a brand new rig with...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:46.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App