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Windows 7: Product Key not working?

19 Aug 2011   #1
whitepheonix

Windows 7 Professional 32 bit
 
 
Product Key not working?

I reinstalled Windows 7 with the same I had before (Professional, 32bit). But when I entered my Product Key it said, "The product key you have entered appears to be a default product key and cannot be used for activation. Type a different Windows 7 Professional product key."

Any ideas?


My System SpecsSystem Spec
19 Aug 2011   #2
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

What kind of windows license do you have? Retail/system builder (bought from shop) or preinstalled-preactivated (royalty oem)? Also run this tool, click Copy, paste into notepad and upload/paste the .txt file/results here.

go.microsoft.com/fwlink/?linkid=52012
My System SpecsSystem Spec
19 Aug 2011   #3
whitepheonix

Windows 7 Professional 32 bit
 
 

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85975
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {A49D2D21-6086-4CF3-985C-D308D73D5878}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A49D2D21-6086-4CF3-985C-D308D73D5878}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85975</PID><PIDType>5</PIDType><SID>S-1-5-21-3477802609-3089444720-1528905917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MP061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="4"/><Date>20060317000000.000000+000</Date></BIOS><HWID>C9B93607018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2302011
Installation ID: 003580768776410171810875551804356742922953260686284446
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: *****
License Status: Initial grace period
Time remaining: 42000 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 8/19/2011 6:51:48 AM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAIAAAABAAAAAgABAAEAnJ9KAdbE6k5Onjyw7jR6XdiqqMdONtLw9Eg=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M07 
FACP DELL M07 
BOOT DELL M07 
MCFG DELL M07 
SSDT PmRef CpuPm
My System SpecsSystem Spec
19 Aug 2011   #4
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

You have installed retail windows but not inputted the product key. Thats why your windows is in the initial grace period. Look at the retail package, there would be a product key on it. Thats the one you need to enter.
My System SpecsSystem Spec
19 Aug 2011   #5
whitepheonix

Windows 7 Professional 32 bit
 
 

I enter my product key and it doesn't work...

I ran it again and this is what I got?

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85975
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {A49D2D21-6086-4CF3-985C-D308D73D5878}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A49D2D21-6086-4CF3-985C-D308D73D5878}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85975</PID><PIDType>5</PIDType><SID>S-1-5-21-3477802609-3089444720-1528905917</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MP061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="4"/><Date>20060317000000.000000+000</Date></BIOS><HWID>C9B93607018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2302011
Installation ID: 003580768776410171810875551804356742922953260686284446
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Initial grace period
Time remaining: 41940 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 8/19/2011 7:08:18 AM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAIAAAABAAAAAgABAAEAnJ9KAdbE6k5Onjyw7jR6XdiqqMdONtLw9Eg=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M07 
FACP DELL M07 
BOOT DELL M07 
MCFG DELL M07 
SSDT PmRef CpuPm
My System SpecsSystem Spec
19 Aug 2011   #6
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

You still have that default key. Heres how to change the product key.

Product Key Number - Change
My System SpecsSystem Spec
19 Aug 2011   #7
whitepheonix

Windows 7 Professional 32 bit
 
 

Your telling me stuff i already know. I know how to change my product key, I know my product key. I installed windows and used the product key they gave me and it worked. I reinstalled windows and used the same key and now its telling me its a default key...
My System SpecsSystem Spec
19 Aug 2011   #8
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

I see. If you're telling the truth, you've been taken for a ride. The key that is installed on your computer and which is also presumably the one you've been "given" is the pro default key. Thats the embedded key that makes windows work in the grace period i.e. before the actual product key is inputted, its time bombed and cannot be used after a defined time (max 120 days).

Catch hold of the seller, if you've paid for this license and demand a refund. If you havent paid, well, just go and buy a genuine license.
My System SpecsSystem Spec
19 Aug 2011   #9
richnrockville

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by whitepheonix View Post
Your telling me stuff i already know. I know how to change my product key, I know my product key. I installed windows and used the product key they gave me and it worked. I reinstalled windows and used the same key and now its telling me its a default key...
I know that you are frustrated but your log is saying that your key is not entered properly and that your on the "trial" period of your install.

I would contact microsoft and tell them the key and they will let you know what is wrong.

Rich
My System SpecsSystem Spec
19 Aug 2011   #10
whitepheonix

Windows 7 Professional 32 bit
 
 

I had Windows XP x86 on a Dell Inspiron 9400. Default operating system of the system. I have Windows Vista that works perfect and installed it, Windows Vista Professional x86. And of course like anyone else I wanted Windows 7 so my brother got a copy of Windows 7 from his school and he installed Windows 7 Professional x86. He gave me the code to reinstall it if ever needed along with the install disc (i.e. [removed by admin]) And enter it and it gives you the default key prompt. So I'm guessing that is the wrong code?
My System SpecsSystem Spec
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