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Windows 7: Reinstall Problem

20 Aug 2011   #1

Windows 7 Professional 64bit
 
 
Reinstall Problem

Hi there.

So a few weeks ago my computer crashed and hasn't been able to boot properly ever since, eventually giving me that awful BOOTMGR MISSING error amongst other issues. I tried a lot of things but nothing was working and, since I pretty much had everything saved elsewhere, I decided to cut my losses and do a fresh reinstall from a copy I made.

Unfortunately I'm even having trouble with this. I have no issues deleting the partition and getting to the point where the system is actually trying to install, but every time it gets to the "Expanding Windows Files" task it can't get past zero percent. It sticks there for a few minutes before giving me an error message telling me it can't install. The first time I got this error it said it was missing a required CD/DVD device driver. I see in the troubleshooting sticky that there are suggestions for dealing with this, but I didn't see them until after I tried reinstalling a second time. On this second attempt I got a different error message with the code 0x80070002. It said nothing about the CD/DVD device driver this time, only saying something vague about it not being able to install.

So is this still a driver issue? Should I take the advice from the sticky? Is the hard drive just shot? I'm kind of at a loss at this point.

Thanks,

-James

My System SpecsSystem Spec
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20 Aug 2011   #2

Windows 7 Ultimate 64Bit
 
 

That problem could very well be caused by the disc. Did you copy it yourself at a speed of 4x or slower ?
My System SpecsSystem Spec
20 Aug 2011   #3

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by Zomby88 View Post
That problem could very well be caused by the disc. Did you copy it yourself at a speed of 4x or slower ?
It was a while ago but I believe so. I usually burn everything at a slow speed for exactly this reason.
My System SpecsSystem Spec
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20 Aug 2011   #4

windows 7 ultimate x64
 
 

Do you happen to have an external DVD drive that you could try? sometimes a different DVD drive will discs that aren't working on the normal drive. Something to try anyway...
My System SpecsSystem Spec
20 Aug 2011   #5

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by play2mefish View Post
Do you happen to have an external DVD drive that you could try? sometimes a different DVD drive will discs that aren't working on the normal drive. Something to try anyway...
Good idea, but no, I don't have an external DVD drive. Would it be possible to run it from an external storage drive (which I DO have)? If so, is that something worth trying?
My System SpecsSystem Spec
21 Aug 2011   #6

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try a full clean & full format in command prompt.
SSD / HDD : Optimize for Windows Reinstallation
My System SpecsSystem Spec
21 Aug 2011   #7

Windows 7 Ultimate 64 Bit, LINUX MINT 14 NADIA 64 BIT CINNAMON EDITION
 
 

Have you tried to install Windows 7 from USB?
My System SpecsSystem Spec
21 Aug 2011   #8
Microsoft MVP

 

Confirm the ISO integrity and burn another DVD using ImgBurn at 4x speed with Verify.

Next try writing ISO to flash stick using UltraISO trial version: On File tab select Open ISO or DVD, on Bootable select Write Disk Image. Format, Write. Boot under USB, REmovable or HD's.

Follow these steps to get a perfect install: Reinstalling Windows 7
My System SpecsSystem Spec
21 Aug 2011   #9

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by JamesOh View Post
Good idea, but no, I don't have an external DVD drive. Would it be possible to run it from an external storage drive (which I DO have)? If so, is that something worth trying?
Yes, if you can copy your DVD to a storage drive, then yes you can install from that drive as well. Windows also makes a utility to install the DVD drive to a USB stick...which works very well. I'll have to track down the link to that software. Maybe someone else has it handy already. Hope this helps.
My System SpecsSystem Spec
21 Aug 2011   #10

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by play2mefish View Post
Quote   Quote: Originally Posted by JamesOh View Post
Good idea, but no, I don't have an external DVD drive. Would it be possible to run it from an external storage drive (which I DO have)? If so, is that something worth trying?
Yes, if you can copy your DVD to a storage drive, then yes you can install from that drive as well. Windows also makes a utility to install the DVD drive to a USB stick...which works very well. I'll have to track down the link to that software. Maybe someone else has it handy already. Hope this helps.
Method two of
USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
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