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Windows 7: Windows 7 Starter Factory Restore Fail

23 Aug 2011   #1

Windows 7 Starter
Windows 7 Starter Factory Restore Fail

I have an Acer Aspireone D255E Netbook, with Windows 7 Starter. I decided I wanted to restore the computer to factory default, and keep my User files. It ran all the way through until it said "Setup is starting services" then it said "Windows can not install this software to this hardware." This confuses me because it was working all the time, I never updated any hardware. So it gave me an option to restart the system and I do so. Then if I do nothing, it just continues looping to the "setup is starting services" screen and then the reboot. I tried pressing F8 to run system restore again, and get it back to factory default, but system recovery is not an option anymore. I tried loading in safe mode, and it wont load. I tried other options on the F8 boot menu and it all basically said to restart. This netbook doesn't have a cd or dvd drive. I do not have any flash drives. Does anyone have any suggestions on how I could restore to factory default without purchasing a new dvd, cdrom, or flash drive? Or perhaps an alternate way to load DOS so I could delete whatever step its at on the installation so it could put the "Repair windows" option so I could run the factory restore? All help is appreciated, and may POSSIBLY help remove my headache

My System SpecsSystem Spec

24 Aug 2011   #2

Microsoft Community Contributor Award Recipient


First clean the HD Drive:
SSD / HDD : Optimize for Windows Reinstallation

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's app the first day you had your new PC.
& made the Startup Repair CD.

Acer Empowering Technology > Acer eRecovery Management.
Acer Support - Answers, E-Mail, Chat - How can I restore my computer with the backup discs I created?

Manual how to use Acer eRecovery Management here:'s%20guide/Acer%20eRecovery%20Management%20English.pdf

Have you tried pressing <Alt+F10> at boot up, to goto the Acer eRecovery Management.
Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

You can Order Acer recovery disks from here:
My System SpecsSystem Spec
24 Aug 2011   #3
Microsoft MVP

W 7 64-bit Ultimate

Hello Nebulous, welcome to Seven Forums!

Have a look through the information in this tutorial at the link below for some additional ideas and be sure to post back with any further questions you may have and to keep us informed.

Clean Install : Factory COA Activation Key

My System SpecsSystem Spec


 Windows 7 Starter Factory Restore Fail

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