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Windows 7: trying to factory restore acer aspire one d255 but....

06 Sep 2011   #11
koolsk8ter111

windows 7 starter
 
 

is the sysprep factory mode really important that I got to restart the factory RESTORATION?


My System SpecsSystem Spec
.
06 Sep 2011   #12
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Did you make the OEM manufacturer's Recovery Disks?

Why did you need to reinstall in the first place?
My System SpecsSystem Spec
06 Sep 2011   #13
koolsk8ter111

windows 7 starter
 
 

Quote   Quote: Originally Posted by theog View Post
Did you make the OEM manufacturer's Recovery Disks?

Why did you need to reinstall in the first place?
I don't know what I used. it was acers erecovery management. the reason I restored it because the computer wouldn't let me make windows updates.
My System SpecsSystem Spec
.

06 Sep 2011   #14
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Did you press <Alt+F10> at boot up,to start Recovery ?
or
Put a Recovery DVD in the DVD Drive,to start Recovery ?
My System SpecsSystem Spec
06 Sep 2011   #15
koolsk8ter111

windows 7 starter
 
 

Quote   Quote: Originally Posted by koolsk8ter111 View Post
Quote   Quote: Originally Posted by theog View Post
Did you make the OEM manufacturer's Recovery Disks?

Why did you need to reinstall in the first place?
I don't know what I used. it was acers erecovery management. the reason I restored it because the computer wouldn't let me make windows updates.
I didn't use disks because its a netbook. I used the built in software to restore it. all I know is that the restoration never completes after the last part comes up. sysprep - factory mode. and that's when I shit it down and windows starts normally, I notice a little 2 min sign on the user account screen. I just want to know how to properly restore it so I can get past the sysprep factory mode part. how do I properly restore it and make it proceed without stopping at that part. because no matter how many times I restore it I would have to shut it off at that part to start windows uncompleted.
My System SpecsSystem Spec
06 Sep 2011   #16
koolsk8ter111

windows 7 starter
 
 

Quote   Quote: Originally Posted by theog View Post
Did you press <Alt+F10> at boot up,to start Recovery ?
or
Put a Recovery DVD in the DVD Drive,to start Recovery ?
alt 10
My System SpecsSystem Spec
06 Sep 2011   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

So you did not make the Acer Recovery USB disk, using eRecovery, OK.

1) Try using Alt+F10 once more.

2) Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

3) You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
My System SpecsSystem Spec
06 Sep 2011   #18
koolsk8ter111

windows 7 starter
 
 

Quote   Quote: Originally Posted by theog View Post
So you did not make the Acer Recovery USB disk, using eRecovery, OK.

1) Try using Alt+F10 once more.

2) Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

3) You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
what can I do to maybe fix the hardrive before doing the alt 10 again. the diagnostics never complete LOL. I think the hardrive is stopping me from everything. I have McAfee on there too. is there any free software that may cure the issue. disc defrag never completes either it says 87% then stops. before I reset it it was 73%. I want to permanently restore it and fully complete.
My System SpecsSystem Spec
06 Sep 2011   #19
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.
My System SpecsSystem Spec
06 Sep 2011   #20
koolsk8ter111

windows 7 starter
 
 

Quote   Quote: Originally Posted by theog View Post
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.
how do I check the hardrive? I'm pretty stupid when it comes to PC's. I hope it doesn't involve opening anything up? lol
My System SpecsSystem Spec
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