trying to factory restore acer aspire one d255 but....

koolsk8ter111 said:

theog said:

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.

how do I check the hardrive? I'm pretty stupid when it comes to PC's. I hope it doesn't involve opening anything up? lol

You will need to now HD Drive manufacturer.
Than download the manufacturer tool & run.

theog said:

koolsk8ter111 said:

theog said:

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.

how do I check the hardrive? I'm pretty stupid when it comes to PC's. I hope it doesn't involve opening anything up? lol

You will need to now HD Drive manufacturer.
Than download the manufacturer tool & run.

how do I check? what drives to acers use? my netbook is an Acer aspire one d255

You will need to remove the HD Drive to look for the manufacturer.

theog said:

You will need to remove the HD Drive to look for the manufacturer.

I'm reading you can check it in the control panel somewhere

theog said:

You will need to remove the HD Drive to look for the manufacturer.

okay I looked under the hardrive properties in the computer section and it says the drive is a WDC drive

koolsk8ter111 said:

theog said:

You will need to remove the HD Drive to look for the manufacturer.

okay I looked under the hardrive properties in the computer section and it says the drive is a WDC drive

so pretty much windows boots normally, but is that factory mode really that important for the OS? I mean the windows is working.

I am not sure what you are saying.

Does it go into sysprep every time you start up?

I'd run the alt + F10 again and let it run for well over 1 hour. It has to do a lot of decompression and I think you would have a relatively low power CPU. Give it 2 hours say???

SIW2 said:

I am not sure what you are saying.

Does it go into sysprep every time you start up?

i don't even know what sysprep is. when you factory restore it, it makes your log in a few times during restore, and a little window pops up saying system preparation tool, and gives your a selection to reboot, quit, or shutdown. I choose reboot, and thats it. other then that, the restoration software process never finishes, i shut my commputer off and windows boots normally, but i am wondering why that piece of software at the end of the process doesnt finish?

Can you post a shot of your disk management page.