trying to factory restore acer aspire one d255 but....

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  1. Posts : 33
    windows 7 starter
       #1

    trying to factory restore acer aspire one d255 but....


    on the last part it says installing sysprep - factory mode 52/52 complete, but is stuck on here for a long time. help

    this is the second time I'm trying to restore it.
      My Computer


  2. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #2

    Be patient and make sure you are running off AC power!
      My Computer


  3. Posts : 33
    windows 7 starter
    Thread Starter
       #3

    its been like an hour
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

       Information
    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    startup repair disc-create


    Did you make the OEM manufacturer's Recovery Disks?

    Acer Empowering Technology > Acer eRecovery Management.
    Acer Support - Answers, E-Mail, Chat - How can I restore my computer with the backup discs I created?
    Manual how to use Acer eRecovery Management here:
    ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

    Acer eRecovery Management.
    Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

    You can Order Acer recovery disks from here:
    https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
      My Computer


  5. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #5

    Since he said its using sysprep... I am assuming that he is using someones oem recovery discs!
      My Computer


  6. Posts : 33
    windows 7 starter
    Thread Starter
       #6

    okay I just shut my Acer off while it was installing sysprep - factory mode. and I am able to boot into windows, but everything is barebone and not many programs were successfully installed. because I stopped it obviously! so where do I go from here to fix this issue?
      My Computer


  7. Posts : 33
    windows 7 starter
    Thread Starter
       #7

    will the windows updates give me back my sysprep factory mode that I never finished installing during the restoration?
      My Computer


  8. Posts : 11,408
    ME/XP/Vista/Win7
       #8

    Are you using the Acer Recovery Partition, or Acer Recovery DVD?
    or what?
      My Computer


  9. Posts : 1,939
    Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
       #9

    If using recovery CD's or DVD's... perhaps one is damaged or scratched??? Try cleaning real well, then give it a go again. Worst time to discover one is damaged is when your system is down!
      My Computer


  10. Posts : 33
    windows 7 starter
    Thread Starter
       #10

    theog said:
    Are you using the Acer Recovery Partition, or Acer Recovery DVD?
    or what?
    I'm using the erecovery built in.
      My Computer


 
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