trying to factory restore acer aspire one d255 but....

is the sysprep factory mode really important that I got to restart the factory RESTORATION?

Did you make the OEM manufacturer's Recovery Disks?

Why did you need to reinstall in the first place?

theog said:

Did you make the OEM manufacturer's Recovery Disks?

Why did you need to reinstall in the first place?

I don't know what I used. it was acers erecovery management. the reason I restored it because the computer wouldn't let me make windows updates.

Did you press <Alt+F10> at boot up,to start Recovery ?
or
Put a Recovery DVD in the DVD Drive,to start Recovery ?

koolsk8ter111 said:

theog said:

Did you make the OEM manufacturer's Recovery Disks?

Why did you need to reinstall in the first place?

I don't know what I used. it was acers erecovery management. the reason I restored it because the computer wouldn't let me make windows updates.

I didn't use disks because its a netbook. I used the built in software to restore it. all I know is that the restoration never completes after the last part comes up. sysprep - factory mode. and that's when I shit it down and windows starts normally, I notice a little 2 min sign on the user account screen. I just want to know how to properly restore it so I can get past the sysprep factory mode part. how do I properly restore it and make it proceed without stopping at that part. because no matter how many times I restore it I would have to shut it off at that part to start windows uncompleted.

theog said:

Did you press <Alt+F10> at boot up,to start Recovery ?
or
Put a Recovery DVD in the DVD Drive,to start Recovery ?

alt 10

So you did not make the Acer Recovery USB disk, using eRecovery, OK.

1) Try using Alt+F10 once more.

2) Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

3) You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

theog said:

So you did not make the Acer Recovery USB disk, using eRecovery, OK.

1) Try using Alt+F10 once more.

2) Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

3) You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

what can I do to maybe fix the hardrive before doing the alt 10 again. the diagnostics never complete LOL. I think the hardrive is stopping me from everything. I have McAfee on there too. is there any free software that may cure the issue. disc defrag never completes either it says 87% then stops. before I reset it it was 73%. I want to permanently restore it and fully complete.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.

theog said:

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
Which is Not the Acer Recovery.

how do I check the hardrive? I'm pretty stupid when it comes to PC's. I hope it doesn't involve opening anything up? lol