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Windows 7: trying to factory restore acer aspire one d255 but....

06 Sep 2011   #1
koolsk8ter111

windows 7 starter
 
 
trying to factory restore acer aspire one d255 but....

on the last part it says installing sysprep - factory mode 52/52 complete, but is stuck on here for a long time. help

this is the second time I'm trying to restore it.


My System SpecsSystem Spec
.

06 Sep 2011   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Be patient and make sure you are running off AC power!
My System SpecsSystem Spec
06 Sep 2011   #3
koolsk8ter111

windows 7 starter
 
 

its been like an hour
My System SpecsSystem Spec
.


06 Sep 2011   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?

Acer Empowering Technology > Acer eRecovery Management.
Acer Support - Answers, E-Mail, Chat - How can I restore my computer with the backup discs I created?
Manual how to use Acer eRecovery Management here:
ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

Acer eRecovery Management.
Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
My System SpecsSystem Spec
06 Sep 2011   #5
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Since he said its using sysprep... I am assuming that he is using someones oem recovery discs!
My System SpecsSystem Spec
06 Sep 2011   #6
koolsk8ter111

windows 7 starter
 
 

okay I just shut my Acer off while it was installing sysprep - factory mode. and I am able to boot into windows, but everything is barebone and not many programs were successfully installed. because I stopped it obviously! so where do I go from here to fix this issue?
My System SpecsSystem Spec
06 Sep 2011   #7
koolsk8ter111

windows 7 starter
 
 

will the windows updates give me back my sysprep factory mode that I never finished installing during the restoration?
My System SpecsSystem Spec
06 Sep 2011   #8
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Are you using the Acer Recovery Partition, or Acer Recovery DVD?
or what?
My System SpecsSystem Spec
06 Sep 2011   #9
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

If using recovery CD's or DVD's... perhaps one is damaged or scratched??? Try cleaning real well, then give it a go again. Worst time to discover one is damaged is when your system is down!
My System SpecsSystem Spec
06 Sep 2011   #10
koolsk8ter111

windows 7 starter
 
 

Quote   Quote: Originally Posted by theog View Post
Are you using the Acer Recovery Partition, or Acer Recovery DVD?
or what?
I'm using the erecovery built in.
My System SpecsSystem Spec
Reply

 trying to factory restore acer aspire one d255 but....




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