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Windows 7: trying to factory restore acer aspire one d255 but....

06 Sep 2011   #1

windows 7 starter
 
 
trying to factory restore acer aspire one d255 but....

on the last part it says installing sysprep - factory mode 52/52 complete, but is stuck on here for a long time. help

this is the second time I'm trying to restore it.

My System SpecsSystem Spec
06 Sep 2011   #2

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Be patient and make sure you are running off AC power!
My System SpecsSystem Spec
06 Sep 2011   #3

windows 7 starter
 
 

its been like an hour
My System SpecsSystem Spec
.


06 Sep 2011   #4

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?

Acer Empowering Technology > Acer eRecovery Management.
Acer Support - Answers, E-Mail, Chat - How can I restore my computer with the backup discs I created?
Manual how to use Acer eRecovery Management here:
ftp://ftp.support.acer-euro.com/notebook/empowering_technology/NB%20ET2%20user's%20guide/Acer%20eRecovery%20Management%20English.pdf

Acer eRecovery Management.
Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
My System SpecsSystem Spec
06 Sep 2011   #5

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Since he said its using sysprep... I am assuming that he is using someones oem recovery discs!
My System SpecsSystem Spec
06 Sep 2011   #6

windows 7 starter
 
 

okay I just shut my Acer off while it was installing sysprep - factory mode. and I am able to boot into windows, but everything is barebone and not many programs were successfully installed. because I stopped it obviously! so where do I go from here to fix this issue?
My System SpecsSystem Spec
06 Sep 2011   #7

windows 7 starter
 
 

will the windows updates give me back my sysprep factory mode that I never finished installing during the restoration?
My System SpecsSystem Spec
06 Sep 2011   #8

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Are you using the Acer Recovery Partition, or Acer Recovery DVD?
or what?
My System SpecsSystem Spec
06 Sep 2011   #9

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

If using recovery CD's or DVD's... perhaps one is damaged or scratched??? Try cleaning real well, then give it a go again. Worst time to discover one is damaged is when your system is down!
My System SpecsSystem Spec
06 Sep 2011   #10

windows 7 starter
 
 

Quote   Quote: Originally Posted by theog View Post
Are you using the Acer Recovery Partition, or Acer Recovery DVD?
or what?
I'm using the erecovery built in.
My System SpecsSystem Spec
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 trying to factory restore acer aspire one d255 but....





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