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Windows 7: Unable to activate "anytime upgrade" - Error Code 0XC004E003

12 Sep 2011   #1
blybrook

Win 7 Pro 32 bit
 
 
Unable to activate "anytime upgrade" - Error Code 0XC004E003

All,

First, I will say that I have searched and tried many options to no avail. Here is the history: I bought my laptop with Windows Vista just over 2 years ago (HP G60) with the option to upgrade to Win7 Home. I did a clean install of Win 7 after receiving the disks and replacing the hard drive (it went bad 1 year + 3 days after purchase). I have a dual boot system with XP and 7 Home. It has been working great and nearly flawlessly since that activation.

Last week I had an opportunity to utilize the anytime upgrade to 7 Pro, so I entered the key and it upgraded to Pro with no problems. I didn't realize it needed to reactivate until this morning when I got to work and a screen popped up stating that the Win7 Pro product key you typed is invalid for activation, error code
0XC004E003. I have attempted "slui.exe 4" and I only have 3 options, none of which include the telephone option.

I have been to the windows website and been able to get updates, and have run the mgadiag.exe program (results below). The windows website also states that I have a genuine product per the online tests, so I am at a loss.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {40170697-FD2F-49C8-B289-AB941A6D319F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{40170697-FD2F-49C8-B289-AB941A6D319F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-4219722172-4114045692-1410371079</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.3C</Version><SMBIOSVersion major="2" minor="4"/><Date>20090520000000.000000+000</Date></BIOS><HWID>ED8B3707018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Alaskan Standard Time(GMT-09:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2552011
Installation ID: 016526440560152823389161236146334962752720795564669021
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Initial grace period
Time remaining: 39180 minute(s) (27 day(s))
Remaining Windows rearm count: 4
Trusted time: 9/12/2011 10:11:41 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:12:2011 09:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAeqhmjxJpHvKWklYQILVQPBSWgjLgthCkfig=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-MPC
FACP HPQOEM SLIC-MPC
HPET HPQOEM SLIC-MPC
BOOT HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM SLIC-MP


Any help that can be provided that would get me to a successful activation would be helpful. I would prefer to utilize the xp mode of Pro instead of the dual boot.

Thanks in advance. If I missed a thread when I was searching that would answer this question, I would be appreciative of a link.

Bill

EDIT - Mods, if this is in the wrong thread area, I apologize, please move as required.



My System SpecsSystem Spec
.
12 Sep 2011   #2
blybrook

Win 7 Pro 32 bit
 
 
Solved!

All,

Problem solved via Windows Answers Forums. Turns out I got a bum upgrade... Will no longer trust co-workers and their stories...

Thanks anyway.
My System SpecsSystem Spec
12 Sep 2011   #3
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You may like to download from a good source like:
Buy Windows Products Windows 7 Special Offers Shop Your Favorite Store
My System SpecsSystem Spec
.

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 Unable to activate "anytime upgrade" - Error Code 0XC004E003




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