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Windows 7: Error "BOOTMGR is missing"_It doesn't allow me to use recovery disk


15 Sep 2011   #1

windows vista x32 and windows 7 Home edition x64
 
 
Error "BOOTMGR is missing"_It doesn't allow me to use recovery disk

Hi, my sister has Sony Vaio E-Series which runs windows 7 Home edition. She encountered a problem starting up the windows and decided to use Recovery Disk, Recovery Disk stopped working and needs additional source (disk) to run. She weren't successful so decided to stop recovery and run it again. After that the error "BOOTMGR is missing" appeared! When I put the recovery disk inside the machine it doesn't work. F8 and F4 keys also don't work. So I can't use the similar solution mentioned on the internet like running "system restore". She also doesn’t have Windows 7 installation disc to run.

Please help me solve this problem



My System SpecsSystem Spec
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15 Sep 2011   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?

How to make Sony Recovery Disks:
View Document

How to use Sony Recovery:
View Document

How to use Sony Hardware Diagostics:
View Document

How to order Sony Recovery disks:
1.Go to http://servicesales.sel.sony.com.
2.Enter your computer's model number (for example, PCV-XXXX), and click List Parts and accessories.
3.Follow the online instructions to order the Recovery Media Kit.
If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.
My System SpecsSystem Spec
15 Sep 2011   #3

windows vista x32 and windows 7 Home edition x64
 
 

I never used OEM Recovery disk. I used standard windows 7 applications to make a recovery disk. It's a good idea to use Sony Recovery disk because I used it 2 times for my own vaio Laptop which is run by vista and recoveries always worked. Anyway I understand F10 key can solve it. Now I can use the recovery disk but still doesn't' work.


I'll do the instruction as you mentioned.

Thank You for your help.
My System SpecsSystem Spec
.


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 Error "BOOTMGR is missing"_It doesn't allow me to use recovery disk




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