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Windows 7: 2nd SATA drive causes Win7 startup hang, but works in USB case?


01 Oct 2011   #1

Windows 7 Ultimate 32bit
 
 
2nd SATA drive causes Win7 startup hang, but works in USB case?

I have Windows 7 installed on my primary IDE drive.
I have two additional data drives on SATA ports.
One SATA drive has now malfunctioned and causes the BIOS to hang.
The SATA drive will work if I remove it from the motherboard and put it into a USB case. In the USB case all folders and data are still there.

Does anyone know what may have caused the drive to not work on the motherboard anymore? Can the problem be fixed so I can put the drive back on the motherboard?

thanks.

My System SpecsSystem Spec
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01 Oct 2011   #2

Windows 7 Professional SP1 32-bit
 
 

Might be a fault with the SATA port on your motherboard that the drive in question was plugged into. If you have another spare port, try that one instead...see if the BIOS still hangs with it connected.
The fact that 1. the drive itself works fine and 2. going the USB route also works suggests it's a SATA port issue.
My System SpecsSystem Spec
01 Oct 2011   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to Seven Forums lagrafx. You may have a bad motherboard SATA header, try connecting it to another one.
The drive itself could be near end-of-life. Here are links to several drive testing tools from different manufacturers.
7 Free Hard Drive Testing Software Tools

The SATA or power cable could be the culprit too, try a different one.
My System SpecsSystem Spec
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01 Oct 2011   #4

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
My System SpecsSystem Spec
01 Oct 2011   #5

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by lagrafx View Post
I have Windows 7 installed on my primary IDE drive.
I have two additional data drives on SATA ports.
One SATA drive has now malfunctioned and causes the BIOS to hang.
The SATA drive will work if I remove it from the motherboard and put it into a USB case. In the USB case all folders and data are still there.

Does anyone know what may have caused the drive to not work on the motherboard anymore? Can the problem be fixed so I can put the drive back on the motherboard?

thanks.
Welcome to the windows 7 forums.

You might want to check the boot sequence in the bios to make sure that the ide is the first drive in the boot sequence. some only allow 2 hard disks in the hard disk part and if the ide is not the first, then your sata drive might be trying to boot and not work properly.

give the bios a try to see what it says.
Rich
My System SpecsSystem Spec
01 Oct 2011   #6
Microsoft MVP

 

In addition to Rich's important suggestion to check that the IDE is set first HD to boot in BIOS setup, in Disk Mgmt your IDE drive should be marked System Active and be the only HD marked Active.

Please post back a screenshot of your maximized Disk mgmt drive map with listings, using Snipping Tool in Start Menu, with all drives plugged in.
My System SpecsSystem Spec
02 Oct 2011   #7

Windows 7 Ultimate 32bit
 
 

Here is a screenie of my disk managment screen.
G is the drive in question. It was working fine with the other drives until recently.
Now the only way the computer will start is if I keep G in an external USB enclosure.
Nothing has been changed in the BIOS.
Note G says 'Active' because I only marked it active to see what it would do a moment ago.

question still is:
Can G be repaired or remedied so that it can go back inside the comp as a data drive?


Attached Thumbnails
2nd SATA drive causes Win7 startup hang, but works in USB case?-capture.jpg  
My System SpecsSystem Spec
02 Oct 2011   #8

Windows 7 Ultimate 32bit
 
 

thanks for the replies so far.
the drive in question will not work regardless of the SATA port used on the mobo or the SATA cable used.
the other SATA drive works fine in either SATA port and with either SATA cable.

so i'm wondering if the drive has some type of boot sector in it even though it's not the primary boot drive?
My System SpecsSystem Spec
02 Oct 2011   #9
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Did you try any of the HDD tests?

If you have another OS on the HDD it may have a boot sector and you would've been presented with a choice at boot time.
My System SpecsSystem Spec
02 Oct 2011   #10

Windows 7 Professional SP1 32-bit
 
 

I notice in your screenshot that your F: drive (disk 1) is also set to active. I understand that you only set G: (disk 2) as active as a test, but the only active drive that should be active is C: (disk 0).
Is it possible that disk 2 won't work properly because disk 1 is set as active? Try setting both disks 1 and 2 as not active now and see if that solves your issue...
My System SpecsSystem Spec
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 2nd SATA drive causes Win7 startup hang, but works in USB case?




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