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Windows 7: Unable to start windows

01 Oct 2011   #11
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by Kelly View Post
the site does not tell me how to download such a cd though. am i supposed to make the recovery cd from another toshiba laptop?
Quote:
the first day you had your new PC.

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.

& made the Startup Repair CD.
startup repair disc-create


http://aps2.toshiba-tro.de/kb0/HTD7C02140000R01.htm

Quote:
Using Toshiba HDD Recovery Utility from the recovery partition

In case of a hard disk drive failure, you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive).
You can select restoring the entire hard disk drive to the factory default state, or restoring only the C: drive -- without affecting other partitions (for example, a D: drive) -- or changing the size allocated to your C: drive, and then restore it.
To recover your hard disk drive from a system failure using the utilities stored on your computers HDD, follow these steps:


If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.

Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:



My System SpecsSystem Spec
.

01 Oct 2011   #12
Kelly

Windows 7 home premium 64bit
 
 

i already told you i did not make the recovery cd, i always assumed if my laptop were to cause problems i could always reset it to system defaults (like i did yesterday)

Quote:
If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.

Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
i tried this several times as well, to no avail.

Quote:
i came as far as selecting the os before it took me back to the same startup screen. (windows is unable to start due to a hardware / software problem. system recovery / start windows)
My System SpecsSystem Spec
01 Oct 2011   #13
Kelly

Windows 7 home premium 64bit
 
 

i tried the windows repair disc you gave me but it takes me to the same startup screen, still. the system recovery doesn't do anything either. i'm starting the iso from a usb stick. am i doing something wrong maybe?
My System SpecsSystem Spec
.


01 Oct 2011   #14
Solid Snake

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Kelly View Post
i tried the windows repair disc you gave me but it takes me to the same startup screen, still. the system recovery doesn't do anything either. i'm starting the iso from a usb stick. am i doing something wrong maybe?
Are you sure you are booting from the recovery image, and not windows still? It shouldn't bring you to the same menu, it will look totally different.
My System SpecsSystem Spec
01 Oct 2011   #15
Kelly

Windows 7 home premium 64bit
 
 

i used boot manager (F12) to start the usb. i'm not all that computer savvy so i might've done it wrong. could you explain to me how to start windows from the usb?
My System SpecsSystem Spec
01 Oct 2011   #16
Solid Snake

Windows 7 Ultimate 64bit SP1
 
 

I wouldn't rely on using a USB flash drive, I would strongly recommend burning the ISO image to a CD.

Dan
My System SpecsSystem Spec
01 Oct 2011   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Using Toshiba HDD Recovery Utility from the recovery partition

In case of a hard disk drive failure, you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive).
You can select restoring the entire hard disk drive to the factory default state, or restoring only the C: drive -- without affecting other partitions (for example, a D: drive) -- or changing the size allocated to your C: drive, and then restore it.
To recover your hard disk drive from a system failure using the utilities stored on your computers HDD, follow these steps:


If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.

Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
My System SpecsSystem Spec
01 Oct 2011   #18
Kelly

Windows 7 home premium 64bit
 
 

i don't have any empty cds by hand so i'll have to try later and let you know whether it worked or not. thank you so much for your help up to now though!
My System SpecsSystem Spec
01 Oct 2011   #19
Kelly

Windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by theog View Post
Using Toshiba HDD Recovery Utility from the recovery partition

In case of a hard disk drive failure, you may be able to restore the drive to the factory default state using the on-disk Toshiba HDD Recovery Utility (in a special partition on the hard disk drive).
You can select restoring the entire hard disk drive to the factory default state, or restoring only the C: drive -- without affecting other partitions (for example, a D: drive) -- or changing the size allocated to your C: drive, and then restore it.
To recover your hard disk drive from a system failure using the utilities stored on your computers HDD, follow these steps:


If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down.

Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:
i'm sorry, but do you even read what i am saying? this does not work for me.
My System SpecsSystem Spec
01 Oct 2011   #20
Solid Snake

Windows 7 Ultimate 64bit SP1
 
 

haha

Good luck kelly I will keep an eye on my mail for reply's. Once you have the file properly applied to a disc you should be fine.

Dan
My System SpecsSystem Spec
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