Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't reinstall Windows 7 from disk on laptop

01 Oct 2011   #1
ajb01234

Windows 7 Home Premium 64bit
 
 
Can't reinstall Windows 7 from disk on laptop

My laptop won't boot correctly. It says windows is loading files then always ends up with just a black screen and a cursor. Not being incredibly good with computers myself, I took my laptop to someone who is and they told me that windows was corrupted. This was after trying in just about every way possible to get it to boot and failing. I tried to reinstall windows with the partition and I couldn't get it to do that. I was told that the hard drive was also corrupted. So I tried to reinstall it from the disk. It says to insert boot media and press any key, which I did, but it doesn't take me to the window where I select a language. It just goes right to windows is loading files then a black screen with a cursor. I can't get anywhere else. I would like to try to fix this myself but I can't find anything else to try. I decided to post a new thread after reading most of the other ones related to this topic and failing to find a solution.


My System SpecsSystem Spec
02 Oct 2011   #2
aem

Windows 7 Ultimate 64Bit
 
 

Have you tried another Installation CD or media? What about formatting the HDD first which requires you to get into DOS or a third party program. Hiren CD has the programs to do this.
My System SpecsSystem Spec
02 Oct 2011   #3
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?

How to use Toshiba Recovery.
How to use the Toshiba HDD Recovery Utility

You can order Toshiba Recovery disks from here:
https://www.csd.toshiba.com/cgi-bin/...rification.jsp
My System SpecsSystem Spec
02 Oct 2011   #4
ajb01234

Windows 7 Home Premium 64bit
 
 

I'm using the recovery disks that I got from Toshiba. For some reason I got two, and I've tried both with the same result. I've managed to enter the boot manager, but it doesn't have option to boot from a CD/DVD.
My System SpecsSystem Spec
02 Oct 2011   #5
gregrocker
Microsoft MVP

 

Have you tried to repair Win7 using the Repair CD which you should have on hand for this purpose? System Repair Disc - Create It will require finding a Win7 computer for your same 32 or 64 bit version to make one. You may want to instead download the Win7 DVD ISO to burn to DVD or write to Flash stick, as this can be used for both reinstall and repairs. I would try running Startup Repair a few times from disk before giving up on your installation.

What exactly does it say on the Toshiba disks? You want to place Recovery Disk 1 in the drive, restart the computer and tap the F12 key to get a BIOS Boot Menu, select CD/DVD drive to boot then see if it will load. It may prompt you for a second disk if it didn't all fit on a DVD.

You can also try running Toshiba Recovery from its HD partition this way: Toshiba HDD Recovery Utility

Or download the Win7 Installation DVD ISO and burn it to DVD or write to flash stick using this tool: Windows 7 USB-DVD Download Tool

Again reboot with DVD in drive, pressing F12 key every second firmly, select DVD drive to boot, Follow these steps to clean reinstall: Reinstalling Windows 7

If this fails enter BIOS setup to see if HD is recognized. If so, boot the HD's maker's diagnostic/Repair extended CD scan to test and/or repair the HD: HD Diagnostic

Report back results so we can help you further.
My System SpecsSystem Spec
02 Oct 2011   #6
ajb01234

Windows 7 Home Premium 64bit
 
 

I've managed to enter the boot menu, but it doesn't have the option to boot from the disk.

I believe I have the right disks; they say toshiba recovery media, satellite P750 series, windows 7 home premium SP 1 64-bit. Like I said, I have two sets, and both of them do this.

I may try the other options gregrocker mentioned, but those will have to wait until I can access another computer.
My System SpecsSystem Spec
02 Oct 2011   #7
gregrocker
Microsoft MVP

 

How about running the Toshiba Recovery Partition as shown in the link?
My System SpecsSystem Spec
Reply

 Can't reinstall Windows 7 from disk on laptop




Thread Tools





Similar help and support threads
Thread Forum
windows reinstall disk
Hi I have seen a few windows 7 home reinstall,recover,repair disk from two companies 1 mycdshack & the other solutions4issues. does anybody know anything about them or are they just scams Thank you Alan
General Discussion
Reinstall win 7 with other Windows OS disk?
Windows 7 needs to be reinstalled but no disk, Could an xp or vista disk be used and then the person upgrade to 7
General Discussion
Windows 8 recovery disk, can I reinstall windows on new hybrid drive?
Hi I recently purchased a new Alienware m14x r2 which came with windows 8 single language, English pre installed. However I want to replace the hdd with a newer hybrid drive, can I create a recovery disk and reinstall the os on the new hdd? I have created 5 recovery DVDs. Please help:geek:
Installation & Setup
How can I Format the Local Disk(c:) And Reinstall Windows Again?
Hello to all,I just want to ask a help for those who are skilled in Installing and Formatting Windows 7 Pro,My Computer is running in Windows 7 Professional 32BIT,after many months that I used my computer, I feel that my computer is in risk because some error/appcrash etc appear.Some .dll files...
Installation & Setup
how can i reinstall windows 7 using recovery disk DVDS?
Hi I have just bought HP pavilion G6 notebook. It came with pre-installed Genuine Windows 7 Home Premium 64bit, recovery disk of 14 gb and C: Hard drive of 451 gb. I have made 3 recovery disks(DVDS) using "Recovery Media creation". I Want to Reinstall Windows 7 because 1)want to get rid of...
Backup and Restore
How reinstall windows 7 in hard disk with partitions
Hi. Well I have a problem, I have 2 hard disks, one is for my music and movies, is dedicated for that, and the other disc has 2 partitions, one for the operative system and the other for documents of me. When I install windows 7 for first time I have 1 disk with no partitions (the other...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App