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Windows 7: Installing numerous PCs from a master build - Is this possible

08 Oct 2011   #31
w3a537

win 7 hp 64 bit
 
 

As for the OEM program, where does the support come from.

USA
CANADA
INDIA
PHILLPPINES
ENGLAND
GERMANY

I have had (many) bad experiences with MS support in each of these countries.
One good session with the PHILLPPINES but also a wrong information incident during the same call.
And 2 bad and finally one good incidents with INDIA one day.
The good one was only because I kept complaining.
Both corporate bedfore I retired an personal support calls.

It would be bad to spend good money for bad support.

Steve Broshears ...


My System SpecsSystem Spec
.
08 Oct 2011   #32
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

From my understanding you are trying to do something the Microsoft doesn't allow unless you buy a proper license to do so. Once you do that things should go well for you. You can't buy one new car from a dealer and drive off with 6 new cars and sell them to others. If you need 7 new cars they will give you a deal but you still have to pay for all 7 cars. Same o same o with a operating system.
My System SpecsSystem Spec
08 Oct 2011   #33
gregrocker

 

Each install will need a full Win7 Home Premium license, unless the owner has a retail license for XP or Vista they are not planning to use which would qualify them for Upgrade version - requiring them to do one of the workarounds here to activate Upgrade version on a clean installed/imaged HD: Clean Install with a Upgrade Windows 7 Version

You should look at Builder's OEM which is exactly suited for what you describe and gives you a substantial price break. However it cannot migrate if the user wants to move Win7 to new hardware.
My System SpecsSystem Spec
.

09 Oct 2011   #34
w3a537

win 7 hp 64 bit
 
 

What I have done so far has been with full retail licenses
purchased at an office supply store. With one exception.

Going forward I will check into the OEM program.

This is going to require a few extra words.

One customer wanted me to install the upgrade license
on his PC already running XP. I backed his system up,
then re-formatted. I installed WIN7HP. It would not
activate. I had expected simply to need to enter both
codes or briefly put in his XP CD which he had ready.

Not the way it worked. No Joy.

I called MS India. We were on his speaker phone. He
heard everything. We were bounced around through
possibly 5 reps. Then forwarded to England. The lady
in England said "we are not trained to help you". No
bull. Then to Germany and then back to India.

This tech in India was helpful. He said that what I did
was not supported by the OS code, irrelivant of what
MS docs said. It was 1hr 15min into the call. My customer
was not impressed but then he talked to him.

This rep in India gave us an acvitation code that seemed to
be 50-80 characters long which fixed everything up.
He said it was a one-time self-destructing code.
This system has been fine ever sience, even SP1
went in W/O any problems.

This IS what happened.

Steve ...
My System SpecsSystem Spec
09 Oct 2011   #35
w3a537

win 7 hp 64 bit
 
 

The link above provides some additional techniques that I
have never seen. Thank you. I will document all of them.

Again, thanks to everyone for the help.

Steve ...
My System SpecsSystem Spec
09 Oct 2011   #36
w3a537

win 7 hp 64 bit
 
 

What I am concerned about is the quality of support
if any if I join the OEM program. Almost all the supoport
I have received so far from MS has been BAD.

I need some advise.

Putting "MS OEM PARTNER" on my business cards
would look good.

Steve ...
My System SpecsSystem Spec
09 Oct 2011   #37
cluberti

Windows 10 Pro x64
 
 

The problem with MS support is that personal and professional support is outsourced, and premier support is handled by their own people. If you're paying per incident, unless you're paying for the $500+ support incidents, you aren't actually talking to Microsoft.
My System SpecsSystem Spec
09 Oct 2011   #38
w3a537

win 7 hp 64 bit
 
 

I really don't understand.

If I go with OEM, are you saying that still only people paying $500
per incident get good MS support, otherwise they have to accept
outsourced bad support.

1. I expect answers. No run-around.
2. Of the answers I get I expect then to be correct.

I don't want to pay a lot to get an MS fix for any MS problems
I may encounter.

Steve ...
My System SpecsSystem Spec
09 Oct 2011   #39
gregrocker

 

I would provide the Support myself if I were you using SevenForums as a resource. Otherwise either you or your customers may wind up back here anyway and with a lot emptier wallets.

We provide much better support than any other industry tech support except for a few specialized problems which we will then advise contacting them about.
My System SpecsSystem Spec
09 Oct 2011   #40
w3a537

win 7 hp 64 bit
 
 

Well,

The first page and a half of this thread (go back and read), is mostly people
giving me bad advice, advice I knew wrong, and arguing. No other forum members
stepped in to control this. I was dissapointed in this lack of help, (go back and look).

I have the feeling I was being run away.

I had to supply several sevenforum links to settle this myself, without sounding
like I wanted to argue too much myself. Then it became more quiet. And better.

You people don't know how close I came to leaving sevenforums to try elsewhere.

Is true, Steve ...
My System SpecsSystem Spec
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 Installing numerous PCs from a master build - Is this possible




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