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Windows 7 - Fresh install missing CD/DVD driver nightmare |
10-06-2011
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#1 | | |
Fresh install missing CD/DVD driver nightmare The horror… The horror…
Take pity… Please help… Save me from more of this… The same “CD/DVD drivers missing” msg as so many others.
Desperately attempting to fresh install Windows 7, 64bit (Genuine OEM disk)
(This is what I get by trying to "Move on up" from XP)
If I set the BIOS to default values, Windows 7 installs fine.
If I change BIOS values to RAID1…
1) Scrolling white bar “Windows is loading files”
2) “Language” , Enter
3) “Install now”, Enter
4) “Setup is Starting”
5) About 3seconds later I get “Select the driver to be installed” with a sub-window on top of that; Fig 1.
6) Gigabyte explains similar (but not exact), Fig 2.
7) I remove OS disk, insert mobo disk…. Nothing…. Machine only sees OS boot disk. Fig 3.
At your mercy,
Stoph | My System Specs | | System Manufacturer/Model Number Blood, Sweat & Tears OS Win7 Home Premium, 64bit CPU AMD Phenom II 955 Black Motherboard Gigabyte 990XA-UD3 Memory 4 x 4GB Corsair Vengeance, DDR3 1600 Graphics Card HIS IceQ Radeon 6790 PSU Cougar 760W Case Rosewill Blackbone Hard Drives 2 - Seagate, 2TB, SATA, ST2000DL003 Other Info 2 - LiteOn DVD Burners - iHAS124-04 |
10-06-2011
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#2 | | Windows 7 Ultimate SP1 64-Bit |
Welcome to Windows Seven Forums.
Did you try to expand the X drive in Figure 3 to see what, if anything, is nested there?
Your OEM Windows DVD, is it one you bought or one from another computer? | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
10-06-2011
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#3 | | |
X Expanded is the Windows 7 OEM. I looked through that with a fine-tooth comb.
Disk purchased from NewEgg | My System Specs | | System Manufacturer/Model Number Blood, Sweat & Tears OS Win7 Home Premium, 64bit CPU AMD Phenom II 955 Black Motherboard Gigabyte 990XA-UD3 Memory 4 x 4GB Corsair Vengeance, DDR3 1600 Graphics Card HIS IceQ Radeon 6790 PSU Cougar 760W Case Rosewill Blackbone Hard Drives 2 - Seagate, 2TB, SATA, ST2000DL003 Other Info 2 - LiteOn DVD Burners - iHAS124-04 |
10-06-2011
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#4 | | |
My manners..
Thank you for the Welcome. It is indeed appreciated. | My System Specs | | System Manufacturer/Model Number Blood, Sweat & Tears OS Win7 Home Premium, 64bit CPU AMD Phenom II 955 Black Motherboard Gigabyte 990XA-UD3 Memory 4 x 4GB Corsair Vengeance, DDR3 1600 Graphics Card HIS IceQ Radeon 6790 PSU Cougar 760W Case Rosewill Blackbone Hard Drives 2 - Seagate, 2TB, SATA, ST2000DL003 Other Info 2 - LiteOn DVD Burners - iHAS124-04 |
10-06-2011
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#5 | | Windows 7 Ultimate SP1 64-Bit |
That's OK.
Have you checked the motherboard driver disc to see if is cracked or damaged in any way? | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
10-06-2011
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#6 | | |
Perfect condition.
When I remove the Windows 7 disk and insert the mobo disk the drive spins up briefly but does not change the directory in any way... Not read at all. | My System Specs | | System Manufacturer/Model Number Blood, Sweat & Tears OS Win7 Home Premium, 64bit CPU AMD Phenom II 955 Black Motherboard Gigabyte 990XA-UD3 Memory 4 x 4GB Corsair Vengeance, DDR3 1600 Graphics Card HIS IceQ Radeon 6790 PSU Cougar 760W Case Rosewill Blackbone Hard Drives 2 - Seagate, 2TB, SATA, ST2000DL003 Other Info 2 - LiteOn DVD Burners - iHAS124-04 |
10-06-2011
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#7 | | Windows 7 Ultimate SP1 64-Bit |
Well, if the drive doesn't show the motherboard folder, there must be something wrong with the disc or the optical drive.
I'm just wondering if it's worth copying the drivers to another disc or even a USB stick.
I'm off to bed now as it's getting very late over here so I'm hoping someone else will be along shortly. | My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
10-06-2011
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#8 | | Windows 7 Professional SP1 32-bit |
Erm... think about it, if Windows Setup has no drivers to access the CDROM drive then how is it going to see the motherboard disc and get the drivers from it?
Still, this is a weird issue since obviously you must be booting from the Windows DVD just fine to even get to this point. You say this happens only if you change the controller mode in your BIOS to SATA/AHCI - is the DVD drive an IDE or SATA drive? Where/how is it connected? | My System Specs | | System Manufacturer/Model Number Custom-built OS Windows 7 Professional SP1 32-bit CPU Intel Core 2 Duo E6600 2.4GHz, overclocked to 2.7GHz Motherboard Asus PL5D2 Memory 3GB DDR2-667 (2x1GB + 2x512MB in dual-channel config) Graphics Card nVidia GeForce 9800 GT Sound Card on-board Realtek HD Monitor(s) Displays LG W2261 Screen Resolution 1920x1200 (DVI) Keyboard Standard Mouse Microsoft wireless optical mouse PSU Antec TruePower 2.0 Case Cooler Master Centurion Cooling various fans Hard Drives OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache Internet Speed DSL; ~700KB/sec down, ~65KB/sec up Other Info Have a laptop too :) (Compaq CQ60 also with Win7 Pro SP1 32-bit)
Drives in both systems:
C: - Windows 7 + apps. Pagefile is fixed size and located at the very end of the partition.
D: - various temp files/cache for Firefox and apps/games.
E: - videos, music, misc. storage, torrent downloads, etc. |
10-06-2011
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#9 | | |
It's almost always an error indicating a bad ISO or installer. In this case it may be the selection of RAID1 which Windows 7 doesn't much care for.
I would try booting the installer to install to a single HD in AHCI SATA mode. | My System Specs | | |
10-06-2011
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#10 | | MS Windows 7 Ultimate SP1 64-bit |
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite L305D laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD Athlon X2 Dual-Core QL-64, 2100 Mhz, 2 Cores Motherboard TOSHIBA Portable PC (Socket M2/S1G1) Memory 4.0GB (2x2GB) DDR2 @ 333MHz 5-5-5-15 Graphics Card ATI Radeon 3100 Graphics (Toshiba) Sound Card Realtek High Definition Audio Monitor(s) Displays Generic PnP Monitor @ 1280x800 Screen Resolution 1280 x 800 Keyboard standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives 125.03GB Corsair CSSD-V128GB2 ATA Device (IDE)
Depending upon testing, organized as 1,2, or 3 partitions with/without a 100mb system partition at the front. Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drives HL-DT-ST DVDRAM GSA-T50N ATA Device
Synaptics PS/2 Port TouchPad
Speakers (Realtek High Definition Audio)
Atheros AR5007EG Wireless Network Adapter
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. Fresh install missing CD/DVD driver nightmare problems? All times are GMT -5. The time now is 12:24 PM. |  |