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Windows 7: Win 7 install/recover problems

15 Oct 2011   #1
lap1ngtong69

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Win 7 install/recover problems

Hello forum members!

Posted this in Backup & Restore, but no response, so thought I'd try here. Sorry if this is in the wrong place!

Sorry cant access System Info, I do know its running Win 7 HP-OEM with recovery disc, AMD Phenom II, 4Gb Ram, ATI Radeon

My problem started with Internet Explorer needing to debug every time it was used, then Windows Explorer started doing same so it became very difficult to access things! Then things like Security centre was turned off, Event notification problems etc etc. I tried some things that were suggested for these problems eg running as Admin and changing settings, TDSS rootkiller, Malwarebytes to no avail.....so I tried recovery from d: no joy! I then tried booting from the disc - no joy, if anything its now worse...cant seem to update anything and it fails to find detection drivers!!

Have tried installing from disc and it eventually says something about them being different and to go to upgrade advisor or something! Even in Safe mode I get the windows explorer has stopped working and other nags!

Any help appreciated, more info if I can provide it

thanks in advance

Mik


My System SpecsSystem Spec
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15 Oct 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
15 Oct 2011   #3
lap1ngtong69

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Theog, tried at boot...it said "there is a system repair which requires reboot to complete. restart windows and run again which then says "windows resource protection couldn't start repair service"
My System SpecsSystem Spec
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15 Oct 2011   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try doing a Disk Check from command prompt at boot.
Disk Check
My System SpecsSystem Spec
15 Oct 2011   #5
gregrocker

 

Run Startup Repair repeatedly from the Win7 DVD or Repair CD to clear the pending repair,, then run the repairs manually which Theog suggests:
Startup Repair - Run 3 Separate Times
System Repair Disc - Create

You don't say if the recovery or reinstall eventually succeeded or you're still working from original install. If you want to reinstall Win7, we can help you troubleshoot it so that you most definitely will get a clean reinstall without the factory preinstalled bloatware - or will find out the reason why not.

Read over these steps and ask back any questions: Reinstalling Windows 7

If ready then start from the top and report back any failures by giving the exact step and any error messages verbatim.
My System SpecsSystem Spec
15 Oct 2011   #6
lap1ngtong69

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks gregrocker and theog, I seem to have muddled through, it took quite a few attempts but it seems to have worked with a really minimal install, it also seems to have left a few folders like windows.old, windows.old.000 can they be deleted? Just going through installations etc then hopefully make an image, am just using MS Security Essentials, should i be using different AV etc?

Thx for now

am just downloading and installing updates and already getting IE not working nags! Any suggestions?
My System SpecsSystem Spec
15 Oct 2011   #7
gregrocker

 

Have you had IE9 delivered via Updates yet? Be sure to install it to see what happens.

I'd also install Firefox as a backup browser and to compare.
My System SpecsSystem Spec
15 Oct 2011   #8
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

You don't need Windows.old folder unless you need to retrieve some personal data files from it. No harm in keeping it around if you are not sure about that.

Microsoft Security Essentials is fine. You might consider adding an anti-malware application like Malware Bytes or Super Anti Spyware to go along with MSE.
My System SpecsSystem Spec
16 Oct 2011   #9
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

My System SpecsSystem Spec
16 Oct 2011   #10
lap1ngtong69

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

well after loads of time and frustration with win 7 updates I think we might have cracked it! lol I think I'm now ready to make an image. In diskmgmt.msc I have 4 partitions

1:100mb-System, Active, Primary partition
2:910.41Gb-Boot, Page File, Crash Dump, Primary partition
3:20.0Gb-Primary(Recover)
4:1.0Gb-OEM Partition

which do i need to image?
My System SpecsSystem Spec
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 Win 7 install/recover problems




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