boot manager missing and not able to reset factory default

hi, thanks for replying! .I spoke to an acer call center manger, its just I've racked up a lot of phone bills so calling them would be really pointless because I spoke to a manger he said they don't store it. but please someone...why is the sticker at the back why is it not fade proff, everylaptop ive seen of family members or m8s, its the same thing!

I have a fairly new Acer laptop, and my sticker is in tact and readable on the bottom. What they don't want to do is give anyone the backup discs anymore like my old Acer laptop. You either have to pay or do the recovery discs yourself the minute you get home.
And that mainly has to with Microsoft actually, not Acer.
I did the recovery discs myself, rather than pay them $60.... There are other methods as well to get the image they created on the partition as well, if you google it.
But have you looked at this post to get your product key

Product Key Number for Windows 7 - Find and See

windrider said:

I have a fairly new Acer laptop, and my sticker is in tact and readable on the bottom. What they don't want to do is give anyone the backup discs anymore like my old Acer laptop. You either have to pay or do the recovery discs yourself the minute you get home.
And that mainly has to with Microsoft actually, not Acer.
I did the recovery discs myself, rather than pay them $60.... There are other methods as well to get the image they created on the partition as well, if you google it.
But have you looked at this post to get your product key

Product Key Number for Windows 7 - Find and See

why doesn't Microsoft want to give the product keys then?
I tried all the key finders and they keep giving me default keys...
Honestly paying an 100 is not an option , because if I do that, than i would of spent at least 200 on this laptop and that doesn't make sense to do that, as you now a days buy cheaper ones.

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

gregrocker said:

Once you have them in place, audit the Product Key with Belarc Advisor to keep on hand as sometimes MS can parse this key which is an SLP factory mass-activation key and not the COA sticker key. It's better than having nothing if you want to try the clean reinstall at some point in the future.

The people who fixed my laptop (repair center) said I cannot use my recovery discs because a file on the discs is faulty/damaged. They took out my old hard-drive and put in a completely new one so the guy who works at RC said theirs no point putting in my own Recovery CD as it wont work and I most probably will get- boot mngr error again. Also he went on about some crap how now my own product key is not even mine anymore as my laptop has been completely wiped ..which makes no sense as the key would re-activate so why now all of a sudden my key is now completely gone.
To the poster before me, yes ppl should be warned from my mistakes but also, its not just my fault here. Its also the people who are supposed to be a good and big company, its mainly their fault. If your a computer technician surly its your job to know that if the key at the back has faded how difficult it would be if the silly owner (lol me) has not got a copy..therefore do not install a trial!! lol
Anyway.
Is there any point in me even calling Microsoft to ask for my key back or not? Seems like that wont work either, I know it might sound simple to some to just go out and buy a new windows CD, but its really costly so I really cant.

This is not correct. The Recovery Disks can run on a new HD which is what they're designed to do, since otherwise you could normally run the Recovery partition on the original HD.

Ayesha0 said:

They took out my old hard-drive and put in a completely new one so the guy who works at RC said theirs no point putting in my own Recovery CD as it wont work and I most probably will get- boot mngr error again. Also he went on about some crap how now my own product key is not even mine anymore as my laptop has been completely wiped ..which makes no sense as the key would re-activate so why now all of a sudden my key is now completely gone.
To the poster before me, yes ppl should be warned from my mistakes but also, its not just my fault here.

I think I'm the "poster before me" who spent time posting to help you. Many others read these posts and I am reminding them to keep a copy of their PID written on the COA sticker which the OEMs must attach to your PC. It is the key for the OS already paid for.

Factory restore/recovery disks whether they are ones an owner makes or you buy from the OEM later, are intended to work on the existing or a totally new HDD which is at least the same size as the original.
For a new HDD ACER used to have a (free) preparation utility to run beforehand.

-I think I'm the "poster before me" who spent time posting to help you. Many others read these posts and I am reminding them to keep a copy of their PID written on the COA sticker which the OEMs must attach to your PC. It is the key for the OS already paid for.

Factory restore/recovery disks whether they are ones an owner makes or you buy from the OEM later, are intended to work on the existing or a totally new HDD which is at least the same size as the original.
For a new HDD ACER used to have a (free) preparation utility to run beforehand.-

I appreciate your help, I'm just saying that I understand how people can look at my situation and just blame me. But in reality there were a lot of things . In the end its not all about just one little laptop, its the principle which so many businesses and companies seem to forget. When you pay someone you expect them to do what you paid them, or at least offer support if it didn't go as they said it would. Like you said in earlier post,sell to them and forget them. Lol its exactly whats happened as the RC guys keep going on about how my product key is gone and they cant do anything. When they're the ones who told me to go back to the retail store to get my key before they installed a trial...this was before I went in to e recovery again. But they made it sound so easy and that is my fault for believing them because I thought I could get it back easily too.
gREG do you think if i went in to erovery now, with new hd installed i can hopefully get the key re-activated? When I asked the RC guy he said no, you will just get a 'bootmngr' is missing...