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Windows 7: original hard drive failed, windows cannot configure to run on the new


21 Aug 2012   #11

Windows 7 Home Premium 32bit
 
 
Thank You Gregrocker for your input

Hi Greg
I cant even get windows or anything to load on the HP machine so I cant do anything and as yet Ive not been able to get to bios and not sure I know what to do if I do get there.

So do you think I may need to buy a new hard drive not as big as 3tb then?

I have seen loads of the same message people are getting on the net so not sure if its just that really.

On my mother board not sure if can give links here perhaps you can advise me it shows 6 sockets on motherboard and my original 500gb seagate drive was connected to the black one which says its SATA1 could that be the problem?

I have recently cleaned my processor unit as I thought at first it was that giving me a problem of sluggishness but alas as was confirmed the other day harddrive failure imminent.

So I can do nothing on that computer as I took out the old drive there is nothing to work on it.

I do appreciate your help and thank you.


My System SpecsSystem Spec
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21 Aug 2012   #12
Microsoft MVP

 

Are you going to work through the steps I gave you?

Let me know if you need any help doing them.
My System SpecsSystem Spec
21 Aug 2012   #13

Windows 7 Home Premium 32bit
 
 
Hi Greg

If I cant get into bios or do anything on that computer how can I work through things please? I do have this computer I am typing on but it is not the problem one HP Pavilion Elite M9277-uk.a is the problem one.

Thank You for your time.
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21 Aug 2012   #14
Microsoft MVP

 

Tap the key repeatedly given on first boot screen to enter BIOS setup, which on HP is normally F10 or F1: BIOS Setup Utility Information and Menu Options - HP Customer Care (United States - English)

The disks which need to be burned are triggered using the HP ESC or F9 key
My System SpecsSystem Spec
21 Aug 2012   #15

Windows 7 Home Premium 32bit
 
 
HI Greg can I make the disc to try and sort it

Can I make the disc to try and sort it on this computer then use it please?
My System SpecsSystem Spec
21 Aug 2012   #16
Microsoft MVP

 

Yes, download the installer ISO and burn to DVD or write to flash from Steps 1 and 2 Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
21 Aug 2012   #17

Windows 7 Home Premium 32bit
 
 
Hi Greg I suppose I sound a bit stupid here

The hard drive was only installed today so it cant be infected can it its not been anywhere cant even get windows to load nothing.

Thats weird HP Hardware Diagnostic Tools is checking a drive perhaps its the media drive it comes with but that was formatted too so nothing on that either.

I feel so stupid not being able to solve this. When it finishes this hard drive test will try F1 for bios as F10 just takes me to recovery manager and sometimes I get windows did not shut down properly choose to start windows in safe mode but the mouse and keyboard dont work for me to choose.
My System SpecsSystem Spec
21 Aug 2012   #18

Windows 7 Home Premium 32bit
 
 
HI Greg

The computer I am chatting to you on is not Windows 7 its Vista
My System SpecsSystem Spec
21 Aug 2012   #19
Microsoft MVP

 

My sympathies.

As stated in my original post unplug all other HD's and peripherals when trying the install.

Please start now working through the steps in that post. Let me know if you need help.
My System SpecsSystem Spec
23 Aug 2012   #20

Windows 7 Home Premium 32bit
 
 
Hi Greg I have sorted it now thanks

I have sorted it now Greg thanks it was the bios that was stopping me not anything else so I changed stuff and now have Windows 7 on my sick computer all working fabulous.

However it wont recognise 3tb like you say it only shows capacity 801gb so I have only got 300 more than I had and didnt need to spend £114 on big hard drive no worries the guy in store when showed my old hard drive insisted it would be fine alas what did he know. Suppose it is my motherboard not allowing the rest it happens with ram too doesnt it sometimes.

Thanks for all your time Greg. The store wanted £40 to load Windows 7 for me when I had spent £114 and £77 with them and it took me exactly 4-5 minutes probably wish I could earn money that easily.
My System SpecsSystem Spec
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 original hard drive failed, windows cannot configure to run on the new




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