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Windows 7: original hard drive failed, windows cannot configure to run on the new


28 Oct 2011   #1

windows 7 home premium 64 bit
 
 
original hard drive failed, windows cannot configure to run on the new

so the original hard drive for my eMachines laptop faailed recently. I went to best buy and bought a new one, it is the exact same hard drive aside from being 320 Gig rather than 250 which is what came with the computer originally. I have tried 2 seperate sets of recovery discs, one that i burned myself and one straight from eMachines customer support. The poroblem i am encountering is that the eRovery process run through with no problems, but when the system reboots to configure windows it goes to the setup is starting services screen and then an error comes up and says "Setup cannot configure windows to run on this computer's hardware. to install windows on this computer restart the installation process". i have tried to install it at least 6 times.


My System SpecsSystem Spec
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28 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jvail01 View Post
so the original hard drive for my eMachines laptop faailed recently. I went to best buy and bought a new one, it is the exact same hard drive aside from being 320 Gig rather than 250 which is what came with the computer originally. I have tried 2 seperate sets of recovery discs, one that i burned myself and one straight from eMachines customer support. The poroblem i am encountering is that the eRovery process run through with no problems, but when the system reboots to configure windows it goes to the setup is starting services screen and then an error comes up and says "Setup cannot configure windows to run on this computer's hardware. to install windows on this computer restart the installation process". i have tried to install it at least 6 times.
You generally need to install an OS, not recover it because the drivers for the new and old HD's may be different or missing.

DO you have the win 7 dvd?
My System SpecsSystem Spec
28 Oct 2011   #3

Windows 7 Pro X64 SP1
 
 

At a guess, the old and new drives are SATA, and the controller is set to a different mode than it was when the recovery disks were created. (Example: AHCI vs IDE mode.)
My System SpecsSystem Spec
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29 Oct 2011   #4
Microsoft MVP

 

Best as suggested to borrow a Windows 7 DVD or find a Windows 7 installation ISO to burn to DVD or flash stick using this tool: Windows 7 USB-DVD Download Tool

Boot and then clean reinstall following these tips to get it perfect: Reinstalling Windows 7

Reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS to Optimal Defaults. While in BIOS setup check SATA controller setting. Try AHCI first.

If you need to continue with Recovery DIsks for now, try entering Device Manager during install to uninstall any devices in error (! mark) so install will complete, then update driver from desktop: Device Manager - Access During Windows 7 Installation
My System SpecsSystem Spec
29 Oct 2011   #5

windows 7 home premium 64 bit
 
 

thanks for all the suggestions guys, i do not have the Windows 7 dvd so I will try the other options first and go from there. thanks again everyone
My System SpecsSystem Spec
21 Jan 2012   #6

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 

Quote   Quote: Originally Posted by jvail01 View Post
so the original hard drive for my eMachines laptop faailed recently. I went to best buy and bought a new one, it is the exact same hard drive aside from being 320 Gig rather than 250 which is what came with the computer originally. I have tried 2 seperate sets of recovery discs, one that i burned myself and one straight from eMachines customer support. The poroblem i am encountering is that the eRovery process run through with no problems, but when the system reboots to configure windows it goes to the setup is starting services screen and then an error comes up and says "Setup cannot configure windows to run on this computer's hardware. to install windows on this computer restart the installation process". i have tried to install it at least 6 times.
Were you able to find a solution to this?

I have the same issue with my Sony Vaio and have recently learned that Sony software is only for Sony OEM hardware. What a nightmare.

Sony Vaio Hard Drive Failure: Windows setup could not configure ...
My System SpecsSystem Spec
21 Jan 2012   #7
Microsoft MVP

 

I would try clean reinstalling without the sponsored bloatware and useless factory utilities that have much better versions built into Windows 7. Here are the steps: Reinstalling Windows 7

Win7 Home Premium x64 SP1 English Official ISO download
Windows 7 USB-DVD Download Tool
My System SpecsSystem Spec
22 Jan 2012   #8

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?

How to make Sony Recovery Disks:
View Document

How to use Sony Recovery:
View Document
How to use Sony Hardware Diagostics:
View Document
How to order Sony Recovery disks:
1.Go to http://servicesales.sel.sony.com.
2.Enter your computer's model number (for example, PCV-XXXX), and click List Parts and accessories.
3.Follow the online instructions to order the Recovery Media Kit.
If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.
My System SpecsSystem Spec
21 Aug 2012   #9

Windows 7 Home Premium 32bit
 
 

I wonder if anyone can help me please I am not too bad with computers but just a few things puzzle me. I had hard drive failure on my HP Pavilion Elite M9277-uk.a so I bought a new Seagate Barracuda SATA3 3tb 7200 3.5 hard drive the original Seagate Barracuda was 500gb but was SATA2 the store told me it would be fine.

I had my recovery discs made when I purchased the computer but I had so much trouble with this computer it needed new graphics card after only 14 months, new keyboard and mouse after only 3 months new psu and now new hard drive so I wonder is that why I am getting message upon completion of recovery that computer cannot configure on this hardware. It did have Windows Vista so what I did was buy a retail copy of Windows7 as I thought I might as well get that anyway. Does anyone know what I must do as I am at a loss of what to do next please.

I have tried installing Windows 7 but am getting the same message that Windows cannot configure on this hardware. My psu is Corsair 600w could it be the new SATA3 needs to be connected to a different SATA at the moment it is in SATA1 should it be SATA3 socket please?
My System SpecsSystem Spec
21 Aug 2012   #10
Microsoft MVP

 

Your BIOS may not be able to handle 3tb HD's which is why the newer EFI BIOS that handle those size drives are coming online now.

Check if there is a newer BIOS update for your HP model.

Most tech enthusiasts won't run the bloated factory preinstall which is worst in the industry on HP's, but prefer instead to Clean Reinstall - Factory OEM Windows 7.

In your case I'd wipe the HD first with Diskpart Clean Command, unplug all other HD's and peripherals to try install.

If this fails wipe again with Clean command then create and format an Active partition using step 2.2 in SSD - HDD Optimize for Windows Reinstallation to try install.

If that fails try another SATA port. Reset BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

We need the exact wording of the error message you get if it's rejected. This may still be the size of the HD.
My System SpecsSystem Spec
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 original hard drive failed, windows cannot configure to run on the new




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