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Windows 7: HP System Recovery DVD won't boot: G62-340US Windows 7 x64.


25 Nov 2011   #1

Windows 7 x64
 
 
HP System Recovery DVD won't boot: G62-340US Windows 7 x64.

There's no error message or anything. I even have the dvd drive booting first in the BIOS, and all I get after the startup screen is a blank screen with nothing happening. Somebody please help.


My System SpecsSystem Spec
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25 Nov 2011   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Jaron, and welcome to Seven Forums.

If you have a OEM factory recovery partition on your HDD still, then are you able to use either option below to do a factory recovery instead?


Restore the PC to its original condition with the HP Recovery Manager

Restore the PC to its original condition using the f11 key

Hope this helps,
Shawn
My System SpecsSystem Spec
25 Nov 2011   #3

Windows 7 x64
 
 

I've tried both of those options. However the recovery manager keeps saying that there's no recovery partition detected. I know my hard drive's not busted in any way because I installed windows 7 ultimate in hopes of seeing that the recovery disks would load off windows, but that didn't work either.
My System SpecsSystem Spec
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26 Nov 2011   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

That's not good. Could you post a screenshot of your Disk Management (diskmgmt.msc) window showing all of your HDD's layout to see if anything may stand out?

When you boot from the DVD, do you get the "Press any key to boot from DVD" message and press a key to boot from the DVD?
My System SpecsSystem Spec
26 Nov 2011   #5

Windows 7 x64
 
 

Here's the screenshot, and no I didn't get that message. That's the first thing that led me to realize that there's something wrong.


Attached Thumbnails
HP System Recovery DVD won't boot: G62-340US Windows 7 x64.-diskmanagement.png  
My System SpecsSystem Spec
26 Nov 2011   #6
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Well, your factory recovery partitions appear to be intact.

Are you able to boot to the boot menu instead of BIOS, then select to boot from the DVD?
My System SpecsSystem Spec
26 Nov 2011   #7

Windows 7 x64
 
 

I tried that too and still nothing.
My System SpecsSystem Spec
26 Nov 2011   #8

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Do you have a Windows.old folder? If yes.
Try opening the HP Recovery Manager from Windows.old,
My System SpecsSystem Spec
26 Nov 2011   #9

Windows 7 Professional SP1 32-bit
 
 

I can't help but wonder why the SYSTEM partition (the first one which has no drive letter) is over 7GB large and almost full...it would be interesting to see what's in there, and if the recovery data wasn't damaged after all.
My System SpecsSystem Spec
26 Nov 2011   #10

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Corazon View Post
I can't help but wonder why the SYSTEM partition (the first one which has no drive letter) is over 7GB large and almost full...it would be interesting to see what's in there, and if the recovery data wasn't damaged after all.
Its is very large mine is 200MB. It's not full though 7.32GB free of 7.35.
My System SpecsSystem Spec
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 HP System Recovery DVD won't boot: G62-340US Windows 7 x64.




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