New
#1
Reinstalling windows, upgrade only
Well, here's my story.
In April of this year, I got windows 7 pro 64-bit though my school for only $30. It said it was only an upgrade. I also purchased the backup disc.
BUT
I downloaded the .ISO, wiped my drive, installed it, and it activated just fine, no errors.
Now I just reinstalled it on a different hard drive, and its giving me the error that it is an upgrade only. This is using the same product key that worked before. I did this on another friend's new build and it gave the same error. I talked to a representative that said I should not have been able to install in the first place.
I tried calling to activate, but when it gets to the product key, it will not recognize the numbers or letters when I try to type or say the key.
I used the number 1-866-234-6020. I am getting nowhere on the phone.
So here's my questions. Can I get this product key activated for a full version anywhere? Any specific numbers I have to call?
Question 2: I have a disc of XP retail version lying around. Can I install that and upgrade using my backup disc?
Thank you, and any questions you have, please ask.