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Windows 7: Wrong Windows Version Installed - Help

15 Dec 2011   #1
ElieJK90

Windows 7 Home Premium
 
 
Wrong Windows Version Installed - Help

Hey everyone!
I'm the guy who dropped his laptop like a week ago and I posted for help here in another section. The problem was a damaged hard disk.. So I bought a new one, they replaced it for me and reinstalled windows. HOWEVER, they installed me the WRONG version of windows.. I have a sony vaio VPCEB15FG that comes with a windows 7 home premium (64-bit). They installed me a windows 7 professional (32-bit).. And they weren't able to find all the driver updates and installations (which doesn't chock me cause it's the wrong version of windows). I went on the sony vaio website and found the proper driver installations. But it's not compatible with my laptop anymore cause it's the wrong version of windows.. What can I do to go back to my windows 7 home premium 64-bit? Where can I get it from.. I don't have any CDs.. And how do I reinstall the proper drivers etc?
Because right now the drivers for the "base system device" and the "ethernet controller" are missing and I can't connect to the internet using a cable. :/
Help?


My System SpecsSystem Spec
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15 Dec 2011   #2
Petey7

Windows 7 Professional SP1 64-bit
 
 

If you had it fixed at a store or sent it in to get fixed then who ever fixed it should be held responsible for installing the correct version of Windows, and I would insist that they do it for free. If you know any one with an installation CD, then you could use that to do it yourself, although getting it activated can sometime be troublesome, using an OEM key with a retail copy of Windows and all.
My System SpecsSystem Spec
15 Dec 2011   #3
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Official Windows 7 SP1 ISO from Digital River My Digital Life

You can download and burn the ISO from the above link.

Make sure you download the EXACT same version as you originally had.

Someone else can confirm, but I am reasonably sure it will activate using your original product key.
My System SpecsSystem Spec
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15 Dec 2011   #4
Petey7

Windows 7 Professional SP1 64-bit
 
 

It should activate, but usually when using an OEM product key to reinstall Windows you have to call Microsoft to get it activated. Its a quick process and usually goes very smoothly.

Activate Windows 7 by Phone
My System SpecsSystem Spec
15 Dec 2011   #5
ElieJK90

Windows 7 Home Premium
 
 

They sort of did it for me as a favor so I'd rather fix it myself.. I hate the fact that they did it wrong but yeah..
But I'm not sure about the process.. When I download the new windows will it replace the old one? Will I be able to access internet to download drivers? I don't know what to expect and I'm scared to ruin things!
My System SpecsSystem Spec
15 Dec 2011   #6
Petey7

Windows 7 Professional SP1 64-bit
 
 

Your best bet is to download all of your drivers from the sony website before hand and then copy them to a flash drive, external hard drive, or CD/DVD. You should then do a clean install with the version downloaded above. If you need instructions for burning the ISO let us know. After you get Windows installed, the generic drivers should be enough until you get all of the drivers you downloaded before installed. Once you have them installed, try to activate Windows and if need be, use the method I posted above.
My System SpecsSystem Spec
15 Dec 2011   #7
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by ElieJK90 View Post
They sort of did it for me as a favor so I'd rather fix it myself.. I hate the fact that they did it wrong but yeah..
But I'm not sure about the process.. When I download the new windows will it replace the old one? Will I be able to access internet to download drivers? I don't know what to expect and I'm scared to ruin things!
If you burn the ISO and install it, it will replace whatever Windows is now on the machine.

You should get on the net and download your drivers now, with your current installation. Put them on a DVD or USB thumb drive. The burned Windows disk will have most of the drivers you need and install them automatically, but I would get them on a USB or DVD just to be safe--particularly the Ethernet driver so you will be able to access the Internet.
My System SpecsSystem Spec
15 Dec 2011   #8
gregrocker

 

Download this ISO file of your version Win7: http://msft.digitalrivercontent.net/win/X17-58997.iso Windows 7 Home Premium x64 English

Burn the ISO of your licensed version to DVD or write to flash stick using Windows 7 USB-DVD Download Tool.

Then boot the installer to clean reinstall using the Product Key on COA sticker, following these steps to get a perfect reinstall of factory OEM: Reinstalling Windows 7

As it says in the steps for reinstall, the Win7 installer is driver-complete with newer arriving quickly via optional Windows Updates.

Any drivers then missing in Device Manager can be found on the Sony Support Downloads webpage for your model here: http://www.sony-asia.com/support/product/VPCEB15FG.

Put the wireless driver on a stick or CD first so you can get online quickly to get these drivers updates.

Looking at the apps available I would wait to see if you need the added battery support before installing it, because this and the rest of the factory bloatware often has better versions built into Win7.
My System SpecsSystem Spec
16 Dec 2011   #9
ElieJK90

Windows 7 Home Premium
 
 

Ok I'm about to do everything you just proposed! I downloaded the drivers.. One question though.. After I have my Home Premium back.. How do I install drivers?
My System SpecsSystem Spec
16 Dec 2011   #10
Petey7

Windows 7 Professional SP1 64-bit
 
 

Quote   Quote: Originally Posted by ElieJK90 View Post
Ok I'm about to do everything you just proposed! I downloaded the drivers.. One question though.. After I have my Home Premium back.. How do I install drivers?
Same way you install any other software.
My System SpecsSystem Spec
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