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Windows 7: Problem configuring Windows using HP Recovery Manager

28 Dec 2011   #1

Windows 7 home premium 64bit
Problem configuring Windows using HP Recovery Manager

Due to some problems I was having with updating windows, I decided to recover my HP computer to its factory condition using HP's Recovery Manager.

I don't have a recovery disk, so I chose to recover from the recovery partition on the hard drive. I chose to not do a backup and the recovering process went fine. After it was done, I was asked to restart my pc and once it restarted, I was at a black screen which said something along the lines of "setting up devices". After a couple of minutes, a small window showed up with the fallowing message:
"Windows setup could not configure windows to run on this computer's hardware."

This window shows up when the black screen says "Setting up devices". I press ok, then the black screen says "setup will continue once your computer is restarted". The pc is restarted automatically and this window shows up again.

At first, I had unplugged an external USB hard drive and an external wifi antenna, leaving my monitor, mouse, and keyboard plugged. But, after doing some research, I found that some hardware installed inside the pc might also be causing the problem. So, I removed the wireless card, disconnected the DVD drive, and disconnected the cable from the USB and analog ports of the front panel. The only things that were connected (as far as I saw), were the fans, motherboard, power button, and the only hard drive. I went back into the recovery manager and did the recovery again, once it was done and the pc restarted, I was brought back to the same message.

Any help/advice is appreciated.

My System SpecsSystem Spec

28 Dec 2011   #2
Microsoft MVP


Obviously running factory Recovery from partition without making Recovery Disks as a backup or backing up your files is not advisable and borders on recklessness.

Try entering Device manager during install to uninstall Devices showing in error (likely Display) so install will complete, then update the driver from desktop.

You can copy out your files to external HD using the Windows 7 Installation DVD or System Repair Disk via this method: Copy & Paste - in Windows Recovery Console, or use Paragon Rescue CD.

Then you can either order HP Recovery Disks from Tech Support, or clean reinstall using a Windows 7 Installation DVD which is a much superior install without the corrupting HP bloatware, using the Product Key on COA sticker: Reinstalling Windows 7
My System SpecsSystem Spec
29 Dec 2011   #3

Microsoft Community Contributor Award Recipient


information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)

You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series*-* HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center
My System SpecsSystem Spec


 Problem configuring Windows using HP Recovery Manager

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