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Windows 7: Need help with recovery image reinstall

19 Jan 2012   #11
Delta808

Windows 7 pro
 
 

Yes it Windows 7 64 bit and the product key is readable on the bottom on the computer.


My System SpecsSystem Spec
.
19 Jan 2012   #12
gregrocker

 

Again: What is the licensed version listed on the COA sticker?

If you are unclear what I mean, then type out all of the wording on the sticker.
My System SpecsSystem Spec
19 Jan 2012   #13
Delta808

Windows 7 pro
 
 

windows 7 home premium oa
My System SpecsSystem Spec
.

19 Jan 2012   #14
Delta808

Windows 7 pro
 
 

I think I got it, reinstalling then calling dell, I'm a noob so please forgive me.
My System SpecsSystem Spec
19 Jan 2012   #15
gregrocker

 

Here is the latest official Win7 with SP1 ISO for your version: Win7 Home Premium x64 SP1 English Official ISO download

Download and burn it to DVD or write to flash stick using Windows 7 USB-DVD Download Tool.

Then follow the steps exactly in Reinstalling Windows 7 to get a perfect reinstall.

No need to apologize for being new. We are here to help you along the way.

Where exactly was it mentioned to call Dell, and why?
My System SpecsSystem Spec
19 Jan 2012   #16
Delta808

Windows 7 pro
 
 

You, or someone else mentioned calling Dell to activate... as stated in a earlier post and that's what I was going to do but it activated just fine without calling dell. The only issue I'm having is my USB driver isn't working and I don't see the exact name of it on the support page at dell but I'm going to work it out.
My System SpecsSystem Spec
20 Jan 2012   #17
gregrocker

 

Make sure to check for drivers delivered by optional Windows Updates in the first few rounds of Updates.

If you don't have all drivers by then, and still need the USB controller, import the chipset from the Dell Support Downloads webpage for your tag number.
My System SpecsSystem Spec
21 Jan 2012   #18
Delta808

Windows 7 pro
 
 

quick question, what's the sm bus controller and where on the support driver page can I find it? Under network or communication?
My System SpecsSystem Spec
21 Jan 2012   #19
gregrocker

 

It is a chipset component. Make sure you run several rounds of optional Windows Updates to see what drivers are delivered first.
My System SpecsSystem Spec
21 Jan 2012   #20
Delta808

Windows 7 pro
 
 

thanks
My System SpecsSystem Spec
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 Need help with recovery image reinstall




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