Need help with recovery image reinstall

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  1. Posts : 82
    Windows 7 pro
    Thread Starter
       #11

    Yes it Windows 7 64 bit and the product key is readable on the bottom on the computer.
      My Computer

  2.    #12

    Again: What is the licensed version listed on the COA sticker?

    If you are unclear what I mean, then type out all of the wording on the sticker.
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  3. Posts : 82
    Windows 7 pro
    Thread Starter
       #13

    windows 7 home premium oa
      My Computer


  4. Posts : 82
    Windows 7 pro
    Thread Starter
       #14

    I think I got it, reinstalling then calling dell, I'm a noob so please forgive me.
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  5.    #15

    Here is the latest official Win7 with SP1 ISO for your version: Win7 Home Premium x64 SP1 English Official ISO download

    Download and burn it to DVD or write to flash stick using Windows 7 USB-DVD Download Tool.

    Then follow the steps exactly in Reinstalling Windows 7 to get a perfect reinstall.

    No need to apologize for being new. We are here to help you along the way.

    Where exactly was it mentioned to call Dell, and why?
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  6. Posts : 82
    Windows 7 pro
    Thread Starter
       #16

    You, or someone else mentioned calling Dell to activate... as stated in a earlier post and that's what I was going to do but it activated just fine without calling dell. The only issue I'm having is my USB driver isn't working and I don't see the exact name of it on the support page at dell but I'm going to work it out.
      My Computer

  7.    #17

    Make sure to check for drivers delivered by optional Windows Updates in the first few rounds of Updates.

    If you don't have all drivers by then, and still need the USB controller, import the chipset from the Dell Support Downloads webpage for your tag number.
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  8. Posts : 82
    Windows 7 pro
    Thread Starter
       #18

    quick question, what's the sm bus controller and where on the support driver page can I find it? Under network or communication?
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  9.    #19

    It is a chipset component. Make sure you run several rounds of optional Windows Updates to see what drivers are delivered first.
      My Computer


  10. Posts : 82
    Windows 7 pro
    Thread Starter
       #20

    thanks
      My Computer


 
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