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Cant access 'my restore to factory settings' partition
Hi
I have a disgusting 'svchost.exe' virus.
Its wrecked my netbook.
So I NEED to restore it to factory settings.
Its an HP Mini netbook.
I'm trying to do this, but it wont work.
one possible solution is:
''1.Right-click on "Computer" icon and select manage.
2.This will launch the Microsoft Management Console.
3.On the left side of the MMC, click on "Disk Management" and it will show you all of the partitions.
4.Right-click on the "HP Recovery" partition and select "Mark as Active Partition."
5.When the warning prompt appears, select "Yes" - Reboot the notebook and it will automatically boot into the Recovery Manager (without having to press F11).''
BUT i cant mark it as an active partition.
When I try, it says:'This request could not be perfomred becasue of an I/O device error'
please help.
If i cant restore my netbook to factory settings, its only use it in the dustbin.
thanks