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Windows 7: Windows 7 wrongly tells me my copy is not genuine

16 Feb 2012   #11
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

I'd try the phone activation wizard first.

It's fully automated without any real-time human interaction unless activation fails.

If that happens you'll be put through to a Microsoft rep, who'll most likely give you a new activation ID.

It's certainly quicker than re-installing Windows.


My System SpecsSystem Spec
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16 Feb 2012   #12
Apotheoun

Windows Seven Ultimate 64 bit
 
 

MS activated the OS for me, but the computer still does not work properly. I never should have installed the MS.net Framework 4 security updates yesterday. I can't go on the internet with the computer, because it says my security and firewall are blocking the connection, but I can't access my Norton (it hasn't worked properly since I did yesterdays update), and so I can't change my settings. Sadly I think I will have to do a clean install, which in my case requires putting in Vista (my original OS from HP) and then using my 7 disc to upgrade to Windows 7. This is depressing.


I suppose that I should add to what I said by pointing out that Windows says I have no anti-virus, and my message center tells me that my firewall is turned off. So how exactly they are blocking internet access is beyond me.
My System SpecsSystem Spec
16 Feb 2012   #13
Apotheoun

Windows Seven Ultimate 64 bit
 
 

All the programs on the computer (even Internet Explorer) have vanished, so I guess I will have to do a clean install with my HP Windows Vista restore discs. Do I need a product key for those (they didn't come with a key)? If I need one I suppose I'm screwed.

Not only are all the programs missing or inaccessible, but all my files are too. I get the following error messages:

When trying to use IE: Can't open this item, it might have been moved, renamed, or deleted. Do you want to remove this item?

When I click on a file (pic, ms word doc, etc.): Windows cannot find 'C:\Users\Public\Music\lagacy.mp3. Make sure you typed the name correctly, and then try again.

When I try to use Windows Media Center: Windows Media Center has stopped working, Windows is checking for a solution to the problem.

When I click on Google Chrome: Unable to find locale data files, Please reinstall. (Sadly, it won't let me reinstall Chrome, because I can't get any of my three internet browsers to work, and when I click on the exe file for Chrome that was placed in my downloads file years ago, it says "Windows cannot find C:\Users\Public\Downloads\ChromeSetup. Make sure you typed the name correctly, and then try again.").
My System SpecsSystem Spec
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16 Feb 2012   #14
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Have you considered a System Restore to a time prior to the MS.net Framework update that you did yesterday?

If your PC originally shipped with Vista, I'd assume any restore back to Vista could be activated with the original Product Key. You don't need a product key for any program that did not come with one.
My System SpecsSystem Spec
16 Feb 2012   #15
Apotheoun

Windows Seven Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Have you considered a System Restore to a time prior to the MS.net Framework update that you did yesterday?

If your PC originally shipped with Vista, I'd assume any restore back to Vista could be activated with the original Product Key. You don't need a product key for any program that did not come with one.
I did that last night, and it made certain programs worse, which is why I did a repair install with my Windows 7 disc. I have never in 15 years of using a computer had this type of situation arise. I'm at a loss as to what to do, except to do a clean install with my original HP discs (so I get all the programs I originally had back) and then install Windows 7 on top of Vista as I did two years ago. Since the computer is basically useless at the moment, I might as well do a clean install, I have nothing to lose.

P.S. - I just checked the Accessories and there is no System Restore icon.

P.P.S. - I put the HP recovery disc in, but nothing happens.
My System SpecsSystem Spec
16 Feb 2012   #16
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

I wouldn't have much patience with it either and would probably do a clean install.

Have you run sfc /scannow from an administrator command prompt?
My System SpecsSystem Spec
16 Feb 2012   #17
Apotheoun

Windows Seven Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
I wouldn't have much patience with it either and would probably do a clean install.

Have you run sfc /scannow from an administrator command prompt?
If I can get my original Windows Vista back on the computer, and working, do I need to download the service packs for Vista before upgrading to Windows 7?
My System SpecsSystem Spec
16 Feb 2012   #18
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Not as far as I know.

But I'm not sure you need to put Vista back on. Why can't you just do a clean install directly to Windows 7 Ultimate, since you say you have a valid disc and Product Key.
My System SpecsSystem Spec
16 Feb 2012   #19
Apotheoun

Windows Seven Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by ignatzatsonic View Post
Not as far as I know.

But I'm not sure you need to put Vista back on. Why can't you just do a clean install directly to Windows 7 Ultimate, since you say you have a valid disc and Product Key.
Yes, I have a full Windows 7 Ultimate disc (and a product key), which I could do a clean install with, but I will lose all the programs I purchased with the computer if I don't use the HP Windows Vista Ultimate recovery discs to set the computer back to its factory condition. And I kinda want the programs I bought originally.
My System SpecsSystem Spec
16 Feb 2012   #20
Apotheoun

Windows Seven Ultimate 64 bit
 
 

Does anyone have a link to an already existing "How to" thread for upgrading from Windows Vista Ultimate to Windows 7 Ultimate? I did a search but didn't find one. Any assistance would be greatly appreciated.
My System SpecsSystem Spec
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 Windows 7 wrongly tells me my copy is not genuine




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