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Windows 7: my hard drive is not showing up

03 Mar 2012   #1

WINDOWS 7 WINDOWS VISTA 32 BIT
 
 
my hard drive is not showing up

This is my sons laptop. It had vista and 7 installed on it. I am positive it had a virus before it tore up. It wont load windows but I got a disk and when I load it, it doesnt show my harddrive. It shows a drive letter x: This seems like windows is installed on it. I am not sure if it is tho. I downloaded easeus to recovery the drive and it has found the drive. So if the drive was shot, it wouldn't be able to find it would it? When I go into bios it says no ide device. It use to show it. I was going to do a clean install fo windows and went to partition the drive and I messed it up. If anyone could help that would be great!!

My System SpecsSystem Spec
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03 Mar 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

First Drive X is the windows installation DVD, it is not the hard drive. I think the first thing to do would be to go to the hard drive manufacturers site and download their hard drive diagnostic test. That would at least give you a pretty good idea if it is a hard drive problem or not. Assuming it passes. I would follow this tutorial on How to Ready an SSD / HDD to Reinstall an Operating System. Is the hard drive making any unusual noises and can you hear it running? Sometimes when you turn the computer on you can hear it spin up.
My System SpecsSystem Spec
04 Mar 2012   #3

WINDOWS 7 WINDOWS VISTA 32 BIT
 
 

Yes I can hear it start and it sounds like it should. I have looked on Toshibas website for a download for the hdd but I cant find anything. Do you have any idea of where I could look? I dont think it is the hdd I think I may have deleted something I shouldn't have. I also looked at the link you posted.When I go into diskpart it does list 2 disks but one of them is my usb drive.
My System SpecsSystem Spec
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04 Mar 2012   #4

WINDOWS 7 WINDOWS VISTA 32 BIT
 
 

Now I am having a problem with the windows 7 that I was trying to install. When I try to boot the computer with that version it says something about the boot manager is missing. I am lucky I have a different cd to boot from. But let me ask you is it really possible that it is a virus causing these problems with my computer? I know the computer had a virus before these problems. I didn't get the chance to try to remove them before the system crashed.
My System SpecsSystem Spec
04 Mar 2012   #5

Windows 7 Ultimate SP1 64-Bit
 
 

If your computer is infected badly, a clean install whereby you delete the old partition and create a new one would be as quick a way as any at getting rid of the infection if it's proving to be troublesome.

Check out this tutorial for more information.

Clean Install Windows 7
My System SpecsSystem Spec
04 Mar 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

What type hard laptop is it. Model number? Does it have an IDE hard drive or sata? This may help identify it.

Name:  sata-ide-laptop-hard-drive-1.jpg
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Size:  45.6 KB


My System SpecsSystem Spec
05 Mar 2012   #7

WINDOWS 7 WINDOWS VISTA 32 BIT
 
 

essenbe, The hdd is a toshiba mk1637gsx. I am pretty sure it is ide. But at the moment I am still running easeus data recovery wizard. It has been running for two days and I really hate to interrupt it after it is so close to be finished.
My System SpecsSystem Spec
05 Mar 2012   #8

WINDOWS 7 WINDOWS VISTA 32 BIT
 
 

Seavixen32, That is what I was trying to do. I went into diskpart and while I was trying to clean it I ended up deleting everything. Now the hdd doesn't have a letter and no partitions no nothing. I don't know but I am almost sure that is where I messed up. The hdd and a few partitions where there before I messed with diskpart. Now I am not sure where to begin to fix it. Do you have any recommendations.
My System SpecsSystem Spec
05 Mar 2012   #9

Windows 7 Ultimate SP1 64-Bit
 
 

Quote   Quote: Originally Posted by shawna View Post
Seavixen32, That is what I was trying to do. I went into diskpart and while I was trying to clean it I ended up deleting everything. Now the hdd doesn't have a letter and no partitions no nothing. I don't know but I am almost sure that is where I messed up. The hdd and a few partitions where there before I messed with diskpart. Now I am not sure where to begin to fix it. Do you have any recommendations.
Providing the hard drive is still OK it would seem a clean install would be your best bet.

If the hard drive has died on you then you have no choice but to replace it, and then install Windows.

If you have a system repair disc you should be able to get into the Windows Recovery Environment and partition your drive using diskpart from the command prompt.

If you don't have a Windows DVD you can go to the Digital River site and download a Windows ISO, burn it to a blank DVD and install Windows using your COA product key to activate.
My System SpecsSystem Spec
05 Mar 2012   #10

WINDOWS 7 WINDOWS VISTA 32 BIT
 
 

seavixen32, the link to the ios image download you listed, will it happen to have any of the drivers included in the download? When I am trying to install windows it will start then it doesn't show my hdd. Then it asks me to locate and install the driver. Which I cant find. Is there a specific driver for a hdd?Or could the reason its not showing up because I haven't created a partition? Thank you so much for helping me.
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 my hard drive is not showing up




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