I am not able to do a repair install

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  1. delboy007
    Posts : 9
    Windows 7
       New #1

    I am not able to do a repair install


    I have tried absolutely everything to install SP1 on my windows 32 bit PC but if fails every time. From everything I have read the only thing left is the old faithful repair install.

    The annoying thing now is I can't even do that. It fails every time in the compatibility window saying "windows 7 professional cannot be upgraded to windows 7 professional" and insists I do a clean install. I have tried running the upgrade in Vista SP2 with the same failure. What am I supposed to do now ?

    It is the exact same disc I used to install the original OS
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  3. DustSailor
    Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       New #2

    Hello delboy,

    Go to this tutorial: Windows Update - Reset
    Scroll down to option 2 and run the file
    Let it work

    Run this tutorial once, 3 times if you find errors (restarting computer after each time): SFC /SCANNOW Command - System File Checker

    restart computer

    credits: Both tutorials by Brink
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  4. gregrocker
    Posts : 50,642
       New #3

    I've been looking for the workaround which came up awhile back but cannot find it yet. I believe you can Open the Win7 DVD by rightclicking on the DVD drive, rightclick Setup and on Properties>Compatibility tab set it to run in Vista mode, run as Administrator. Try it.

    If not try these steps:

    Steps to take before installing Windows 7 Service Pack 1
    How to increase your chances of installing Service Pack 1 successfully.
    http://www.pagestart.com/win7sp1steps021611.html
    Run the System Update Readiness Tool:
    http://support.microsoft.com/kb/947821/en-us
    Try Renamng the 'Software Distribution folder':
    Click the Start Menu and enter: %windir% then press 'OK'
    Next: Locate the SoftwareDistribution folder
    Right click on the 'SoftwareDistribution' folder and then select the 'Rename' option.
    Rename the folder to: SoftwareDistributionOld and press the 'ENTER' key.
    Windows will create a new 'SoftwareDistribution' folder when needed.
    Also: Steps to take before installing Win7 SP1
    http://support.microsoft.com/kb/2505743
    Free unlimited installation and compatibility support is available
    for issues related to Windows 7 Service Packs:
    Note: Availability of chat, phone or e-mail support differs depending on your geographic location.
    Some issues may require more advanced support for which there may be a charge:
    https://support.microsoft.com/oas/de...direct=1&sd=gn
    Windows 7 - Service Pack 1 – How to install Step by Step
    http://www.pagestart.com/win7sp1sbs02201101.html
    Learn how to install Win 7 SP1
    http://windows.microsoft.com/en-US/w...ice-pack-1-sp1
    Win7 SP1: Installation tips
    http://windowsteamblog.com/windows/b...follow-up.aspx
    Last edited by gregrocker; 11 Mar 2012 at 15:22.
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  6. delboy007
    Posts : 9
    Windows 7
    Thread Starter
       New #4

    I have tried the suggestions above and am still getting nowhere and this has been going on for months. I think the problem is that SFC shows errors which it can't repair. I also tried a startup repair which also failed. The errors in the log are pasted below. I also tried manually replacing the files which also had no effect. I have tried to contact Micrsoft support but they don't offer free support where I live.

    POQ 84 ends.
    2012-03-12 10:53:06, Info CSI 000001c4 [SR] Verify complete
    2012-03-12 10:53:06, Info CSI 000001c5 [SR] Repairing 5 components
    2012-03-12 10:53:06, Info CSI 000001c6 [SR] Beginning Verify and Repair transaction
    2012-03-12 10:53:06, Info CSI 000001c7 [SR] Cannot repair member file [l:22{11}]"adp94xx.sys" of adp94xx.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001c8 [SR] Cannot repair member file [l:22{11}]"acpipmi.sys" of acpipmi.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001c9 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft-Windows-Comctl32-v5.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"cs-CZ", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001ca [SR] Cannot repair member file [l:32{16}]"comdlg32.dll.mui" of Microsoft-Windows-comdlg32.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"cs-CZ", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001cb [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 5.82.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"cs-CZ", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001cc [SR] Unable to repair \SystemRoot\WinSxS\Manifests\\[l:32{16}]"comctl32.dll.mui"
    2012-03-12 10:53:06, Info CSI 000001cd [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft-Windows-Comctl32-v5.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"cs-CZ", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001ce [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.1.7600.16385.WindowsFoundationDelivery"
    2012-03-12 10:53:06, Info CSI 000001cf [SR] Cannot repair member file [l:22{11}]"acpipmi.sys" of acpipmi.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001d0 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~x86~~6.1.7600.16385.INF_acpipmi"
    2012-03-12 10:53:06, Info CSI 000001d1 [SR] Cannot repair member file [l:22{11}]"adp94xx.sys" of adp94xx.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, file is missing
    2012-03-12 10:53:06, Info CSI 000001d2 [SR] This component was referenced by [l:178{89}]"Microsoft-Windows-Common-Drivers-Package~31bf3856ad364e35~x86~~6.1.7600.16385.INF_adp94xx"
    2012-03-12 10:53:06, Info CSI 000001d3 [SR] Unable to repair \SystemRoot\WinSxS\Manifests\\[l:32{16}]"comdlg32.dll.mui"
    Last edited by delboy007; 12 Mar 2012 at 09:10.
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  7. gregrocker
    Posts : 50,642
       New #5

    In that case I would consider Clean Reinstall Windows 7 Factory OEM which is a vastly superior install compared to the bloated factory preinstall which is itself corruption.

    You can also try running SFC a few more times to see if it will repair the files if you haven't already.

    You can also find a pre-SP1 installer to Repair Install without SP1 to see if it will then upgrade, but it's a long shot which may actually take longer than getting the freshest start possible with the steps in the blue link above.
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  8. delboy007
    Posts : 9
    Windows 7
    Thread Starter
       New #6

    The original installation was a clean instal and I am not keen on wasting a day reinstalling the many programs I use.

    What on earth has happening to the repair instal which Microsoft say can be done. I have done dozens of repair installs with previous Windows versions that were always succesfull.

    I have seen several tutors showing how it can be done but non mentioning the error message that Windows 7 can't be upgraded to Windows 7
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  10. gregrocker
    Posts : 50,642
       New #7

    Have you tried a pre-SP1 RTM installer to see if it errors the same?

    You can if necessary Unlock any version with eicfg removal tool
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  11. delboy007
    Posts : 9
    Windows 7
    Thread Starter
       New #8

    this has become a farce. I downloaded the ultimate disk from the microsoft site and tried to run a repair install from that but now I get a different error message

    "To upgrade, you need to be running Windows 7 with Service Pack 1 installed. Close the installation, open Windows Update, and then check updates for Service Pack 1. "

    taking me back to square one. I can't see how the eicfg removal tool will help. I will still be trying to upgrade from windows 7 professional to windows 7 professional which it won't let me do.
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  12. gregrocker
    Posts : 50,642
       New #9

    If you're trying to Repair Install Professional version then you need to run a Professional installer, not Ultimate. I only suggested ei.cfg Removal Tool in case you needed to unlock Professional in a pre-SP1 installer because one might be hard to find so you might need to use another version disk but unlock Professional in it.

    You have already tried to run the Win7 with SP1 Professional installer in all Vista Compatibility Modes as I first suggested, correct?

    If this fails then if SFC -SCANNOW Run in Command Prompt at Boot cannot repair System Files, I suggested you try running a Repair Install with a pre-SP1 installer which should work if you use the same version.

    In addition I gave you in my first post all the known fixes to get SP1 install to work:

    gregrocker said:

    Steps to take before installing Windows 7 Service Pack 1
    How to increase your chances of installing Service Pack 1 successfully.
    http://www.pagestart.com/win7sp1steps021611.html
    Run the System Update Readiness Tool:
    http://support.microsoft.com/kb/947821/en-us
    Try Renamng the 'Software Distribution folder':
    Click the Start Menu and enter: %windir% then press 'OK'
    Next: Locate the SoftwareDistribution folder
    Right click on the 'SoftwareDistribution' folder and then select the 'Rename' option.
    Rename the folder to: SoftwareDistributionOld and press the 'ENTER' key.
    Windows will create a new 'SoftwareDistribution' folder when needed.
    Also: Steps to take before installing Win7 SP1
    http://support.microsoft.com/kb/2505743
    Free unlimited installation and compatibility support is available
    for issues related to Windows 7 Service Packs:
    Note: Availability of chat, phone or e-mail support differs depending on your geographic location.
    Some issues may require more advanced support for which there may be a charge:
    https://support.microsoft.com/oas/de...direct=1&sd=gn
    Windows 7 - Service Pack 1 – How to install Step by Step
    http://www.pagestart.com/win7sp1sbs02201101.html
    Learn how to install Win 7 SP1
    http://windows.microsoft.com/en-US/w...ice-pack-1-sp1
    Win7 SP1: Installation tips
    http://windowsteamblog.com/windows/b...follow-up.aspx
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  13. delboy007
    Posts : 9
    Windows 7
    Thread Starter
       New #10

    I had already done most of the suggestions except the one about changing the name of the softwaredistribution folder. I tried that and it turned into one of the worst computer disaster I have even had (speaking as a retired network manager and Microsoft engineer.)

    After changing the name of the folder I rebooted and got the message "windows failed to start. A recent hardware of software change may be the cause etc." It then goes on to say put in an installation disc and do a repair install, the very thing I have been unable to do all along. I had done an acronis image backup but was unable to use that because after booting up with the Acronis boot disc the mouse or keyboard wouldn't work and as the default was to go into Windows I ended up back at the error message. But that is another story.

    At that point I was resigned to a clean rebuild but was unable to because booting to the installation disc failed because of the windows failed to start message getting there first. Eventually I got around it by switching discs and booting the installation DVD onto the other disc.

    So now I have a nice clean install and am cursing myself for never learning the lesson that it is usually much quicker to rebuild than perservere with a stubborn problem. This Windows update problem started a year ago and I have been putting it off ever since with dozens of minor problems coming from it.
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