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Windows 7: Blank screen, White cursor after sysprep

19 Mar 2012   #1

Windows 7 Ultimate x64
 
 
Blank screen, White cursor after sysprep

The problem is:

-Computer boots up
-Shows green Windows loading bar
-Goes to black screen, and all I can see is the mouse cursor.

I can not ctrl+alt+dlt, and when I try "Safe Mode with Command Prompt" or any kind of safe mode, it will not work, and goes to the same black screen. Also the task manager is NOT available (normal & safe mode)
I have tried the "Last Known Good Configuration", but this has not worked either.

The machine is sealed using sysprep and deployed using Novell ZCM Imaging.
It comes up the first time, then it renames the computer using ziswin and then it is stuck in the black screen/white mouse cursor mode

Anyone?? I'm desperate....

My System SpecsSystem Spec
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19 Mar 2012   #2
Microsoft MVP

 

Is this an enterprise computer? You should consult your IT dept.

If not then explain what you've done as these are not consumer methods. How is it sealed?

To check that the boot configuration is correct, confirm that Windows 7 or it's 100mb System Reserved boot partition is marked Active, then run Startup Repair - Run 3 Separate Times to repair or rewrite the System boot files to the Active partition. Partition - Mark as Active (Method Two)
My System SpecsSystem Spec
20 Mar 2012   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Is this an enterprise computer? You should consult your IT dept.

If not then explain what you've done as these are not consumer methods. How is it sealed?

To check that the boot configuration is correct, confirm that Windows 7 or it's 100mb System Reserved boot partition is marked Active, then run Startup Repair - Run 3 Separate Times to repair or rewrite the System boot files to the Active partition. Partition - Mark as Active (Method Two)
Hahaha, I am the IT dept I'll try your suggestions and let u know!
My System SpecsSystem Spec
.


02 Apr 2012   #4

Windows 7 Ultimate x64
 
 

Ok, solved the issue. I used ziswin.exe from zcm11 icm the restore mask registry setting. This does not work at all!
So i used an old ziswin from zenworks 7 and now the problem is gone!

I still got the problem with some display adapters which do not have the right resolution, but that's an easier issue
My System SpecsSystem Spec
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 Blank screen, White cursor after sysprep





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