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Windows 7: oxc00000e9 boot error


22 Mar 2012   #1

Windows 7 home prem
 
 
oxc00000e9 boot error

oxc00000e9 boot error

hi,
getting this boot error and think I need to reinstall windows 7. but I don't have any recovery disks and the dvd drive stopped working a few months ago. is there a way of getting my win 7 on to usb? so that I can boot from usb but don't know how to get win 7 on there as I don't have the OS on disk or anything. (I tried searching for help on this nut using my phone its quite hard) any help appreciated. many thanks


My System SpecsSystem Spec
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22 Mar 2012   #2

Windows 7 home premium x64
 
 

That is a hadrware (I/O) error meaning something in your system hardware is not ready to communicate with the OS. I think youv'e put yourself in a bit of a position, you should have created both a Win 7 repair disk and system recovery disks before this happened.
Can you fill in your spec as there is a possibilty a BIOS update may solve this problem.
My System SpecsSystem Spec
22 Mar 2012   #3

Windows 8 Core X64
 
 

You can get a legal copy of Windows 7 here: Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links)

Use Universal USB Installer – Easy as 1 2 3 to create a bootable USB flash drive to install from. Just select Windows 7 from the drop down menu and your off.
My System SpecsSystem Spec
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23 Mar 2012   #4

Windows 7 home prem
 
 

thank you both.

ztrucker I will download the win 7 links. thanks for that.

I have updated my spec as best I can, it is Compaq Presario CQ61-312SA Laptop, Windows
7 Home Premium, AMD Sempron
Processor M100, 2 GB RAM, 160 GB

I'M not sure if its 32 or 64

do u think a reinstall won't help? do u have instructions for the BIOS date please?

many thanks
My System SpecsSystem Spec
23 Mar 2012   #5

Windows 7 home premium x64
 
 

Probably the best way to find how to update the BIOS is go to compaq's site and look up your model there. Look for downloads and BIOS updates, there will be complete instructions, maybe even a tool to do it for you.
My System SpecsSystem Spec
23 Mar 2012   #6

Windows 8 Core X64
 
 

There is a BIOS update for your computer, see here: Software & Driver Downloads Compaq Presario CQ61-312SA Notebook PC - HP Customer Care (United States - English)

Download the update, double click on it to start it and off you go.

A reinstall should fix the problem.
My System SpecsSystem Spec
23 Mar 2012   #7
Microsoft MVP

 

I would reinstall 32 bit with only 2gb Ram and the Sempron. You'll get better performance overall.

Be sure to use the licensed version. Follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
24 Mar 2012   #8

Windows 7 Home Premium 32 bit
 
 

As cyclic pointed out rightly in an earlier post, more often than not (but not necessarily ) a failed hardware is the cause of this problem. The possibility of corrupt MBR as well as file system also cannot be ruled out but takes the second precedence.

1. I wouldn't like to carry a non-working hardware on my PC. First pull out your non-working optical drive from your system and check.

2. Run the HDD manufacturer's diagnostic tool from a bootable pendrive and ascertain the integrity of your HDD.

3. If the HDD gives a failure report, contact OEM Service for a replacement.

4. If the HDD passes the test, I will still not rule out a motherboard component failure such as the SATA Controller ( I am taking into account your non-working SATA optical drive - a partial failure now degenerating to a full failure. Your optical drive may still be good.)

A substitute and test method is required to troubleshoot and find out hardware faults the easy way.. A service center is well-equipped to do that.

On the software side, gregrocker can help you repair the MBR/filesytem, but personally I would not venture into it before clearing the hardware.

( In another thread an OP who had an optical drive that would only not recognise a blank media and write to it, tried all tricks of the trade Auto Play, sfc scannow, system restore, msconfig, uninstall, regfix, clean install, Repair disk and in the process mucked up his system only to find finally that his optical drive was faulty. If only he had substituted his optical drive in the first instance, he wouldn't have got into such a muddle.)
My System SpecsSystem Spec
28 Mar 2012   #9

Windows 7 home prem
 
 

thanks everybody. hdd n motherboard were all ok thankfully. just drivers on the dvd drive were corrupt. but still had to do a new install using the downloads in the links u gave, thanks so much for those. used 32bit version as recomended. thanks everyone, huge help x
My System SpecsSystem Spec
28 Mar 2012   #10

Windows 8 Core X64
 
 

Glad you have it working. Thanks for letting us know.
My System SpecsSystem Spec
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 oxc00000e9 boot error




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