Installation prob

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  1. barrz90
    Posts : 12
    windows xp ans seven
       New #1

    Installation prob


    Heey guys I have an Hp pavllion dv6227cl and I'm trying to install windows seven on it..how every when I pop in the dvd and select install it gets stuck at the "expanding files" place and I can't seem to get past it.it satys at zero percent for like five minutes and gives me an error I try and the same thing happen.

    Ok..now here's another thing.since windows 7 didn't work I tried installing xp sp3 and that copies the files boots up for installation and than the pc shuts off for some reason.

    I don't know wether the pcs operating system is 64 or 32 bit because its my friends and he wiped it out and I can't retrive any info.MY CDS HOWEVER ARE BOTH FOR 32bit.but before I can go and buy a 64bit windows 7 dvd can my cd be the problem or the pc.any help world be greatly appreciated.

    Here are the pcs specs:
    Attached Thumbnails Attached Thumbnails Installation prob-uploadfromtaptalk1333242562685.jpg  
    Last edited by Brink; 31 Mar 2012 at 21:46. Reason: removed image with your product key number on it
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  3. ignatzatsonic
    Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       New #2

    Yes, your Windows CD (DVD actually) could be the problem. Where did you get it?

    How do you intend to activate a Windows 7 installation? The Product Key showing in your picture isn't likely to work.
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  4. barrz90
    Posts : 12
    windows xp ans seven
    Thread Starter
       New #3

    ignatzatsonic said:
    Yes, your Windows CD (DVD actually) could be the problem. Where did you get it?

    How do you intend to activate a Windows 7 installation? The Product Key showing in your picture isn't likely to work.
    I have the product key from microsoft and I got the cd from my brother...I intend activating it after the installation..however I do know that the installation can go without the product key..
    The cds have worked perfectly before on another dell pc..
    *also on the xp installlation the pc gets really hot before powering down

    Btw: is this a 32 or 64 bit operating system computer
    Last edited by Brink; 31 Mar 2012 at 21:48. Reason: merged
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  6. ignatzatsonic
    Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       New #4

    If your brother's CD is burned, rather than purchased in a store, that could be the problem.

    You can download an ISO that matches your Product Key from mydigitallife.info. Then burn it to a DVD and install from it. Activate with the Product Key you got from Microsoft.

    Yes, you can install without a Product Key. But you still need to activate within 30 days.

    You should go to Windows Upgrade Advisor to find out if your PC can run a 64-bit OS.
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  7. barrz90
    Posts : 12
    windows xp ans seven
    Thread Starter
       New #5

    So is this a 32 or 64 bit pc..and any idea as to why the files aren't exapnding and why the pc on the windows xp installation turns off in th middle(ps: the pc gets hot during the xp installation but not the windows 7
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  8. ignatzatsonic
    Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       New #6

    barrz90 said:
    So is this a 32 or 64 bit pc..and any idea as to why the files aren't exapnding and why the pc on the windows xp installation turns off in th middle(ps: the pc gets hot during the xp installation but not the windows 7
    If it is no more than 2 or 3 years old, it probably will support 64-bit. But without more details of what you have, we can't be sure.

    If you can get on the Internet with it, go to Windows Upgrade Advisor at Microsoft.com and that will tell you.

    Your Windows 7 installation problems may be due to a bad disc from your brother.
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  10. barrz90
    Posts : 12
    windows xp ans seven
    Thread Starter
       New #7

    ignatzatsonic said:
    barrz90 said:
    So is this a 32 or 64 bit pc..and any idea as to why the files aren't exapnding and why the pc on the windows xp installation turns off in th middle(ps: the pc gets hot during the xp installation but not the windows 7
    If it is no more than 2 or 3 years old, it probably will support 64-bit. But without more details of what you have, we can't be sure.

    If you can get on the Internet with it, go to Windows Upgrade Advisor at Microsoft.com and that will tell you.

    Your Windows 7 installation problems may be due to a bad disc from your brother.
    What's the specific site.for the Microsoft site
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  11. ignatzatsonic
    Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       New #8

    Here:

    Windows 7 Upgrade Advisor - Download - Microsoft Windows
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  12. barrz90
    Posts : 12
    windows xp ans seven
    Thread Starter
       New #9

    No I mean when I can't get the advisor in the pc with internet where do I go to see its specs and compatibility
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  13. ignatzatsonic
    Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       New #10

    Go to HP and look up the specifications for your exact model number.

    Or download a program such as Speccy or HWInfo that will inventory your hardware.

    That might not be definitive.

    If you have a known good Windows 64-bit install disc and your hardware supports it, it should install.

    As far as I know, you don't know if you have a good install disc. That's why I suggested you download an ISO and burn one.
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