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Windows 7: After initial setup of new laptop, I can't login

02 Apr 2012   #1
FredButters

Win 7 Ultimate
 
 
After initial setup of new laptop, I can't login

I just picked up a Dell Inspiron at Costco. I did the initial install, gave it a computer name, user name and entered my password twice - the same password I've used for my home computer for the past 6 years.

Now I can't log in. It's very unlikely I entered the wrong password twice, and have tried every combination I can possibly think of just to be safe, including leaving the field blank. I tried a few password recovery boot disks, but they've all failed/ been unable to find the password for that user.

Conveniently, this laptop didn't come with a Windows 7 DVD so I can't just re-install.

I already copied over a bunch of files so I'm a little paranoid about leaving personal stuff on a machine I'm about to return. Any suggestions as to how I can login now, or is the best option to just return it? If I can't login, can anyone else?


My System SpecsSystem Spec
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02 Apr 2012   #2
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Does that laptop have a recovery partition?
My System SpecsSystem Spec
02 Apr 2012   #3
FredButters

Win 7 Ultimate
 
 

Quote   Quote: Originally Posted by kegobeer View Post
Does that laptop have a recovery partition?
No, which I also found odd for a Dell. Just a C drive.
My System SpecsSystem Spec
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02 Apr 2012   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

What Inspiron did you buy?
My System SpecsSystem Spec
02 Apr 2012   #5
FredButters

Win 7 Ultimate
 
 

Quote   Quote: Originally Posted by kegobeer View Post
What Inspiron did you buy?
Inspiron 17R
i5 2.5GHz
6GB RAM
500GB HD
My System SpecsSystem Spec
02 Apr 2012   #6
kegobeer

Windows 7 Ultimate x64 SP1
 
 

You won't see the restore partition - at least not usually. Here are the procedures for using the restore in an Inspiron:

http://support.dell.com/support/topi...&isLegacy=true

I know your password isn't working, but you can give it a shot anyway.
My System SpecsSystem Spec
02 Apr 2012   #7
AddRAM

Windows 7 Professional x64 Zorin OS 9 Core x64 Xubuntu 13.1 x64 Linux Mint 17 x64
 
 

Just reinstall. This time don`t use a password. You can always do that in the future. Do you know how many times you will be restarting your pc in the next few days ? What with updates and programs etc. Dozens.

Conveniently, this laptop didn't come with a Windows 7 DVD so I can't just re-install.

You can always download the iso from here:

http://www.mydigitallife.info/offici...digital-river/

Give Kegobeers suggestion a try before you accidently wipe out the recovery partition.
My System SpecsSystem Spec
02 Apr 2012   #8
FredButters

Win 7 Ultimate
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Just reinstall.
Thanks AddRAM. Question:

If I return it, what's the likelihood that anyone could - or even would - access any of the files I've already put on there? I don't think there's anything sensitive, but just in case.

It would be so much easier to just swap it for a new one.
My System SpecsSystem Spec
02 Apr 2012   #9
FourF

Win 7 Home Premium 64
 
 

Not to hit on the obvious but maybe try Caps Lock?

Always p's me off when I spend 5 mins typing in a password that immediately turns to ***** as I type it in until I realize I was typing in caps because my fat little left finger strayed a bit to far left for a second...
My System SpecsSystem Spec
02 Apr 2012   #10
FredButters

Win 7 Ultimate
 
 

Quote   Quote: Originally Posted by FourF View Post
Not to hit on the obvious but maybe try Caps Lock?
At this point, I'll take any suggestion. However, that was one of the first things I tried. I even tried adjusting my hands one key to the left, then to the right to see if I was just not used to the newer keyboard.
My System SpecsSystem Spec
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 After initial setup of new laptop, I can't login




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