Got Windows 7 not genuine message after upgrading from 32 to 64 bit OS


  1. cjf
    Posts : 8
    Windows 7 Ultimate 64 bit
       New #1

    Got Windows 7 not genuine message after upgrading from 32 to 64 bit OS


    I have a legaly bought Windows 7 ultimate upgrade licence. My original system, a dual core athlon, was running windows 7 ulitmate 32 bit OS. Recently I upgraded to a core I3 64 bit system. Now I am getting a "Your windows 7 is not a genuine edition". I am confused, does this means that changing the motherboard voided my license?
      My Computer
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  3. wanchoo
    Posts : 1,167
    Windows 7 Pro with SP1 32bit
       New #2

    Please do not worry.

    Try and get the activation done on phone with Microsoft. They shall help you.
      My Computer
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  4. gregrocker
    Posts : 50,642
       New #3

    You only need to reinsert the key at Computer>Properties link or in the activation prompt that comes up, so that the hardware signature is updated for your Product Key in MS Activation Servers.
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  6. cjf
    Posts : 8
    Windows 7 Ultimate 64 bit
    Thread Starter
       New #4

    wanchoo said:
    Please do not worry.

    Try and get the activation done on phone with Microsoft. They shall help you.

    I have managed to re-activate my copy of Window 7, by following your advice. I called Microsoft and after a few minutes on the phone, I entered my new activation ID. Thanks for your advice
      My Computer
    Quote Quote

  7. wanchoo
    Posts : 1,167
    Windows 7 Pro with SP1 32bit
       New #5

    You are most welcome. Please show the thread as solved.

    cjf said:
    wanchoo said:
    Please do not worry.

    Try and get the activation done on phone with Microsoft. They shall help you.

    I have managed to re-activate my copy of Window 7, by following your advice. I called Microsoft and after a few minutes on the phone, I entered my new activation ID. Thanks for your advice
      My Computer
    Quote Quote

 

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