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Windows 7: Got Windows 7 not genuine message after upgrading from 32 to 64 bit OS

02 Apr 2012   #1
cjf

Windows 7 Ultimate 64 bit
 
 
Got Windows 7 not genuine message after upgrading from 32 to 64 bit OS

I have a legaly bought Windows 7 ultimate upgrade licence. My original system, a dual core athlon, was running windows 7 ulitmate 32 bit OS. Recently I upgraded to a core I3 64 bit system. Now I am getting a "Your windows 7 is not a genuine edition". I am confused, does this means that changing the motherboard voided my license?


My System SpecsSystem Spec
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02 Apr 2012   #2
wanchoo

Windows 7 Pro with SP1 32bit
 
 

Please do not worry.

Try and get the activation done on phone with Microsoft. They shall help you.
My System SpecsSystem Spec
03 Apr 2012   #3
gregrocker
Microsoft MVP

 

You only need to reinsert the key at Computer>Properties link or in the activation prompt that comes up, so that the hardware signature is updated for your Product Key in MS Activation Servers.
My System SpecsSystem Spec
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03 Apr 2012   #4
cjf

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by wanchoo View Post
Please do not worry.

Try and get the activation done on phone with Microsoft. They shall help you.

I have managed to re-activate my copy of Window 7, by following your advice. I called Microsoft and after a few minutes on the phone, I entered my new activation ID. Thanks for your advice
My System SpecsSystem Spec
03 Apr 2012   #5
wanchoo

Windows 7 Pro with SP1 32bit
 
 

You are most welcome. Please show the thread as solved.

Quote   Quote: Originally Posted by cjf View Post
Quote   Quote: Originally Posted by wanchoo View Post
Please do not worry.

Try and get the activation done on phone with Microsoft. They shall help you.

I have managed to re-activate my copy of Window 7, by following your advice. I called Microsoft and after a few minutes on the phone, I entered my new activation ID. Thanks for your advice
My System SpecsSystem Spec
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 Got Windows 7 not genuine message after upgrading from 32 to 64 bit OS




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